Birmingham 16th Street Baptist Church Hotels

"Staff was fantastic "

"Best hotel I have stayed in!"

"Great stay. Would definitely come again. "

"We had issues in our room with the toilet not functioning. It was supposed to repaired while we were out during the day came home to the existing problem with wet towels on the floor that had not been cleaned up. Called the front desk was told there were no rooms for us to move to and sent up maintenance. Maintenance left assuring us the problem was fixed but indeed it was not. Our toilets would not flush and randomly flushed itself throughout the evening. Both my sister and I use the lobby bathroom throughout the evening. I spoke with the front desk and although I booked this through Expedia I am a Hilton member They assured me that there were rooms available and we should have been moved but we're not. They also told me they would add points to my Hilton account since they could not refund any money as I booked through Expedia. As of today none of that has happened. Very disappointed in this property and how they handled our issue. Would not book again."

"I stayed here a couple of days ago. On my first evening, realized that I didn’t pack my toothbrush. I called the guest services around 10p and the person who picked up said they don’t keep any toothbrush. For a 200-300 dollar per night hotel was a little shocking. Next morning I went to the front desk and asked again and they said they had one. Either the person overnight didn’t know or was too lazy to open the drawer and give me one. In either case quite disappointing. "

"Staff were excellent, clean room "

"We only paid so much for the indoor pool because my daughter was having surgery the next day and it wasn’t even open "

"Staff were super friendly!"

"My phone completely broke while I was there and they very kindly ordered me an uber to the airport. Very nice staff"