Victoria Island 2 Stars Hotels

"When I got to the property I met a drunk looking and dirty gate keeper who’s first statement to me was in broken English saying “Room don finish” meaning we do not have vacancy. I responded nah I already booked online. The dirty gate keeper told me “bro do not argue with me”. I insisted to go in and talk to someone behind a desk. The gate keeper walked in with me and the lady I assume is one behind the seat was not behind any desk rather she was running down the stairs and started horse playing...

"Satisfactory "

"Spot is amaizing, also their eco friendly facilities. But they were not well prepared for tourists from other countries, most of time int' cards were rejected. Any request took long to be address. Is noisy, but I was aware of that thanks to comments from others. "

"I didn’t like that The Cate House is set up to receive electronic funds. I paid online through Expedia and they didn’t receive the funds and therefore, I had to pay using my debit card. Additionally, the food was as not good. We believe they changed chefs because during our last visit, the food was very good. That’s the reason we chose to return in 2026."

"The staff refused to accept my Expedia booking. I was kept waiting for over an hour until I had to pay for a direct counter reservation. I need my Expedia money/points refunded. "

"The worst"

"Average"

"The sheets towels weren’t clean. It felt like there wasnt proper quaility checks "

"You displayed a hotel on your website available for booking knowing full well that the hotel does not accept online bookings anymore, getting to the hotel for checking in and the hotel Receptionist rejects the booking saying they do not accept online bookings anymore. Yet your company is holding back my money, for what reason?? This is fraud. I need a refund of my payment. I don't see any reason why my payment should not be refunded. I will not let this go just like that, I need a refund of...