Hirasawa 3 Stars Hotels

"Amazing hotel and amazing staff. The bell desk was so helpful in shipping our skis. Kept on coming back to this hotel. "

"Decent place but I would probably not stay here again. The mattress felt like a box spring and was very hard, the walls were stained and the wallpaper was ripping in some areas, the walls were thin so you can easily here rooms beside you talking, on top of the fridge and desk there was dust and it looked like that hadn’t been wiped down in a while and my rooms floor had a black spot stains. I don’t think it was worth the price and I would rather spend a little more next time to get a better...

"Clean room, helpful staff excellent breakfast "

"Basic but clean room, dedicated staff to serve customer needs"

"Great location. Very close to the train and bus station and 10 minutes to historical and shopping. Staff was very friendly and efficient. Breakfast was good too"

"Nice stay "

"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"Room, staff and food are exceptional. "

"Staffs are very friendly. Food is a bit pricy but the quality is beyond excellent. "

"2 minute walk to Matsumoto Station! Super convenient. The room was nice and comfortable. The staff was helpful and they provide travel items in the lobby if you need it. The only issue is that the shower curtain had mold. Otherwise the room was good."

"客室も良く清掃が行き届いている"

"Comfortable hotel in a stunning location The outdoor onsen was very nice "