「When Checked in, collect certain amount of Euro cash(can't disclosed in here), saying it's city tax. Requested for receipt, said will email me..Now after one week nothing received. Through the booking operator to ask, also no answer. I suspect this is a scam.」
「I had a big luggage when I checked in and the staff saw it and helped me to lower the floor I was supposed to stay. Otherwise, I had to carry my luggage to third floor. I booked a single room, the room is tiny but had everything in it. It’s very comfortable and suitable for people who travel single. The location is perfect and the service is perfect. I don’t have a reason to not recommend this hotel to whom is traveling to London. 」
「1. located at a convenient place where you can reach the hot spots of the city within 20 min.
2. sound proof of the building and the rooms are not good which induces nuisance at some time.
3. can rent a bike in the hotel with good price, which is convenient and helpful for touring around as the city is a bike-city. 」