「A pair of my shorts fell from my balcony, and I immediately notified hotel staff, clearly explaining the exact location where the item had landed. I was initially told by staff that nothing had been found. However, after I insisted and reiterated the precise location, the same item was suddenly “found” and returned by the same staff who had previously denied seeing it.
This situation is concerning, as it raises questions about the handling of guest property and the accuracy of staff...
「A pair of my shorts fell from my balcony, and I immediately notified hotel staff, clearly explaining the exact location where the item had landed. I was initially told by staff that nothing had been found. However, after I insisted and reiterated the precise location, the same item was suddenly “found” and returned by the same staff who had previously denied seeing it.
This situation is concerning, as it raises questions about the handling of guest property and the accuracy of staff...
「Beautiful, low key resort with alll the amenities you would want. The restaurants were terrific, the beach was beautiful and the stsfff was attentive. The room was spacious and comfortable 」
「Beautiful, low key resort with alll the amenities you would want. The restaurants were terrific, the beach was beautiful and the stsfff was attentive. The room was spacious and comfortable 」
「Parking was full because they had 2 kids birthday parties going on. The resort is a little tired looking it must of been beautiful back in the day. Rooms could use an extra cleaning. It met our needs for a night stay 」
「Parking was full because they had 2 kids birthday parties going on. The resort is a little tired looking it must of been beautiful back in the day. Rooms could use an extra cleaning. It met our needs for a night stay 」
「Good morning, in trying to give you the biggest and fairest picture of this property, I would say that overall we had a pleasant trip. The staff is extremely friendly and quick to respond to any of your needs. We felt the hotel had charm and a beautiful view as promised. However, we also felt that the facility was very outdated and in need of many repairs. During our four day stay, we reassigned three different rooms due to various issues. The first room which is literally numbered number one is...
「Good morning, in trying to give you the biggest and fairest picture of this property, I would say that overall we had a pleasant trip. The staff is extremely friendly and quick to respond to any of your needs. We felt the hotel had charm and a beautiful view as promised. However, we also felt that the facility was very outdated and in need of many repairs. During our four day stay, we reassigned three different rooms due to various issues. The first room which is literally numbered number one is...
「As everyone has commented Janet and Sam were AWESOME hostess/host. Janet would go out of her way to answer questions to make your trip more enjoyable. Sam went out of his way to video chat with us when we took a wrong turn on our walk to Secret Harbor Beach.
Two Sandals could use some updates, but the view and location were AMAZING.
I would highly recommend this property to anyone looking to spend time on the island of St John NP due tot he close proximity to the Red Hook Ferry. We did...
「As everyone has commented Janet and Sam were AWESOME hostess/host. Janet would go out of her way to answer questions to make your trip more enjoyable. Sam went out of his way to video chat with us when we took a wrong turn on our walk to Secret Harbor Beach.
Two Sandals could use some updates, but the view and location were AMAZING.
I would highly recommend this property to anyone looking to spend time on the island of St John NP due tot he close proximity to the Red Hook Ferry. We did...
「Friendly and helpful staff, good clean room and located right in Cruz Bay. Unfortunately, our stay coincided with an island wide power outage that lasted almost 3 days and the hotel, like many others, doesn't a backup generator system. The government run utility is known for unreliable service and I feel sorry for the businesses that rely on it. 」
「Friendly and helpful staff, good clean room and located right in Cruz Bay. Unfortunately, our stay coincided with an island wide power outage that lasted almost 3 days and the hotel, like many others, doesn't a backup generator system. The government run utility is known for unreliable service and I feel sorry for the businesses that rely on it. 」
「For the price we paid i was not happy with the cleanliness. Dirty bedding. Our shower also didn’t drain so standing in the sandy water was nasty. Other than that, location was great. 」
「For the price we paid i was not happy with the cleanliness. Dirty bedding. Our shower also didn’t drain so standing in the sandy water was nasty. Other than that, location was great. 」
「Mark and Jess run an excellent operation.
They are extremely friendly and helpful. The views are fantastic. I truly enjoyed having my morning coffee and watching the cruise ships dock.
Anything we needed they were extremely helpful. 」
「Mark and Jess run an excellent operation.
They are extremely friendly and helpful. The views are fantastic. I truly enjoyed having my morning coffee and watching the cruise ships dock.
Anything we needed they were extremely helpful. 」