Kim Ma 4 Stars Hotels

"I had a wonderful stay at this hotel in Hanoi’s Old Quarter. The location is excellent—perfect for exploring the city on foot, with many famous attractions just a short walk away. The staff were incredibly friendly and supportive, always ready to help with anything I needed. The overall experience was great value for money. Highly recommended for anyone visiting Hanoi!"

"the room was very clean. Angela at the reception was very nice and helpfull seh gave us some good advice about tours etc."

"We stayed in a basement room without a window. The room was very well equipped with a very comfortable bed. The sky bar was excellent with a lovely view of the lake at night. "

"スタッフは素晴らしい滞在になるよう、期待以上の対応をしてくれました。朝食も美味しく、フォー、オムレツ、フルーツ付きのパンケーキなどの選択肢がありました。立地も完璧でした。ジェニーが私たちのために遠足を手配してくれ、本当に行く価値がありました。さらに、両親のエアコンに関する要望にも応じてくれました。ぜひまたこのホテルに泊まりたいと思います！"

"Personál byl fantastický, zejména Da. Projevoval skvělou péči a zdvořilost, staral se o to, abychom byli spokojeni ve všech odděleních, a dal nám skvělé tipy na jídlo. Pokoje byly hezké a čisté, velmi velké, zejména postel, haha. Skvělá lokalita."

"The staff are very friendly and helpful! I left my pant in Spa room, the staff called my while I am on the car to airport. They asked a taxi driver brought my pant to the airport timely, then I have my pant without any regret! they are the best! "

"The staff were friendly, the breakfast selection was great and we had a wonderful stay! We notified the front desk staff about a leak at the bottom of the shower door causing some flooding near the sink but they were already aware of the issue and will be making improvements in the coming weeks. Super great to hear how quickly they responded and how proactive they are. "