Niki 4 Stars Hotels

"Extremely Clean, Onsen Experience was excellent, Great View "

"New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!) "

"Great experience Efficient Breakfast buffet was great"

"It was perfect for what we needed. "

"Overall the resort stay is good value for money (summer), it has everything onsite, amusement park, shopping, food etc. some downside could be: the hotel room bathroom being a little dated, they don't do cleaning daily, but they do at least change your towels for you. Being a hotel, noise from your neighbors could be a problem (talking loudly in their room or outside in the corridors, slamming the door etc esp at night or in the early morning). They also provide coffee bags and teas in room. Location wise it seems to be quite ok, as we were able to drive (south) to Lake Toya in under 30mins or so, city of Date, Muroran, Noboribetsu etc. to the north, niseko, and if you like to the East is Jozenkei, all within about an hour. Plenty of Parking and is free. You also have access as a resort guest to Westin's onsen. The monorail is cute! Just note that this is in the summer where it's not the resort ski season so everything is very chill and not too crowded, I think things might get a bit different in the winter busy season though :) "

"Very friendly and helpful staff. Property is very nicely designed, well executed and well managed. Overnight parking (valet) is relatively expensive for the spring season in the area."

"Great view of the canal. Conveniently located with access to many food options within walking distance."

"Service and Facilities were great!"

"Spacious rooms and great location "