「Overall, a nice place to stay directly in old town Soller, but it fell short of my expectations from the glowing reviews. It's advertised as a 5-star hotel, but that was not our experience at all. I will start with our room, which was located in the annex. The room paralleled a college dorm with Ikea-quality furniture, white walls that were all scuffed up, closet and mini-fridge doors that needed to be lifted up first in order to be closed/moved, issues with Wi-Fi connection, and a rock hard...
「Overall I would say it's a three-four star hotels and the following are my reasons for this rating:
1) Lets begin with something positive--- the staff there were friendly and helpful.
2)It is definitely 30 seconds walking distance from the beach. Lots of restaurant options nearby. Also 10mins taxi ride from the airport.
3) The wifi is extremely unstable. I had 4G and didnt bother to ask the staff to get it sorted.
4) The bathroom inside my room smells foetid. It must be because of the poor...
「This was our second time staying at the property; we previously stayed here in 2023. It’s beautiful and picturesque with well maintained grounds. When we stayed the first time, we felt the experience was 10/10 with attentive service, great food and relaxing stay.
This time around, we felt the service was lacking (no one arrived to take our order for 30 mins during dinner service, pool drinks took 30-40 mins), food quality has deteriorated since the last time, we were given a beach umbrella...