“**BEWARE**. This hotel is located on a cliff and the only way into the reception desk at the hotel is down two flights of steep stairs. There is no elevator from the street level. Upon requesting assistance to enter the hotel with your luggage and your 85 year old mother, you are rudely told that there is NO ONE to help. This came from a male staff member located at the front desk. I explained that my mom is 85 years old and that the luggage was too heavy for me to bring down two steps of……
“The staff spoke excellent English and were incredibly friendly and helpful throughout our stay. The property was very clean, and the housekeeping team did an excellent job. Breakfast was amazing, the hotel is very close to the beach, and everything felt well thought out and practical. Overall, we would definitely recommend staying here.
The only downside was the airport transfer information. We originally chose the hotel partly because it was explicitly stated that an on-demand transfer to Faro……
“Room was clean, staff was very nice. Breakfast was adequate. Good location. Unfortunately- the check in desk closed every day at 8pm so there was no staff on site after that time for amenities or other issues. Otherwise we had a great stay”
“Washroom had a terrible smell from it - like rotten garbage. Booked a room for 4 people and had no Bedding for the pull out sofa. Hotel in a very loud area”
“A la propiedad le falta mantenimiento, limpieza. Mejor comunicacion….
Las lamparas sin bombillos las camas estan rotas. En la
Pagina muestra lavadora secadora. No funciona…”
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