Shimonita Arafune Cold Storage Hotels

"Great hotel with a lovely Italian restaurant"

"Unbelievable service, excellent rooms. Everything was the utmost highest level in all facets."

"Good location"

"It is a beautiful property, walking distance from the outlet. We loved staying there in a cabin. We were told by a staff that we couldn’t check in until the official check-in time, but when I asked another staff. I was told that the room was already ready and we could check in."

"Lovely modern design. We upgraded free of charge to a Japanese style room. Great recommendation for a local restaurant with a free glass of wine voucher. The staff were very friendly also."

"Authentic Japanese experience, clean place, well maintained with great onsen, strongly recommend the Japanese style room for authenticity."

"A little out of the way, but very quiet. Going up to the Terraces is nicer than the area around the station."

"Nice and quite"

"This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. "

"The room is very clean and cozy, and the breakfast is really good too."

"comfortable accommodation for family vacation with 4 person. "

"Typically good Toyoko Inn - right by the station, reliable."

"Very charming hotel."

"We loved our stay here. The staff was incredibly kind and attentive, and the room was beautiful. The entire hotel maintains a sort of romantic vintage feeling but has completely updated bathrooms and every sort of modern amenity one could need. I would highly recommend this place to anyone staying in Karuizawa. "

"Clean, Hospitality, comfortable"

"The staff was very kind and did everything they could to make sure that my stay was pleasant"

"A lovely hotel and a really good stay. "

"Excellent location."

"The building is getting a little old but breakfast is good."

"Very delicious breakfast, prepared by friendly staff."