New York Audubon Center Hotels

"It was a very relaxed visit for us. The front desk and the room service / housekeeping folks were extremely patient, helpful, and showed great humanity in meeting our personal needs. In addition to the comfortable bedding, shower, room essentials made for a very pleasant visit for us. Thanks guys. We appreciate you."

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"Horrible"

"Coming in from RI for a family emergency the staff made the experience very good. Shout out to the parking lot attendant for accommodating my XL SUV. There was a road race the next day and he went above and beyond to make sure they could fit my vehicle in their lot as opposed to a lot 10 min from the hotel ."

"I was there for 4 nights and the room was made only 1 time. I had to requests towels and coffee. I was also charged $20 per night extra so I could get a 3rd floor room. The room was small with 2 beds. I will not be staying there again."

"Me and my boyfriend enjoyed our stay here. Staff was very friendly and helpful. They were kind enough to give us some food recommendations. There is a great Peruvian spot right across the street from the hotel that the staff recommended. I’d stay here again"

"Room was small but we only needed a bed and a shower for one night. Lots of street noise but it is NYC and some is expected. I think the window was not fully closed and we shut off the noisy fan which would have blocked some street noise. The single panel on the shower resulted in a wet floor. Only 2 sets of towels provided and they were small. We ended up using them to wipe up the floor when we were done. TV was damaged; I reported it to the Front Desk after check out. Parking was difficult to find but fortunately we only ended up about a block away. It was really all we needed for the night - a comfortable bed close to our destination."

"Great room for the price. Surprisingly quiet (at least on the 6th floor). HVAC controls were a little confusing but worked fine"

"Clean, safe property. Painfully slow elevator, incuded breakfast was ok."