Tung Chung Citygate Outlets Hotels

"Hotel is clean and very friendly staff. My only complaint is that there is no daily house keeping. They just came in to replace the towels which felt more like an inspection. Also only 2 full size towel and one floor towel for 2 person available. No other towels were given. A trash bin was only available in the bathroom and no outlet in the bathroom either. "

"Clean Room. Nice staff."

"Staff is very helpful and friendly!"

"Perfect hotel for one night stay. Rooms are not the biggest, but HK standard. It was very clean and there was shuttle for convenience."

"There was plenty of nature parts, shoppong, restaurants near by. A perfect location to experience the diversity of life in Hong Kong."

"Room was clean "

"Very Nice Hotel, with lots of free activities "

"Staff very welcoming and clean "

"When we checked in the reception staff were polite but not too welcoming. Nothing was explained such as wi-fi, or the nearest MRT station, or that the address is on the access key holder, or the options to get to the airport. Little things that can make a huge difference to a guest's stay. On the other hand the housekeeping staff were friendly and courteous, regardless of the lack of a common language between us. I returned to reception later on to ask if there was any milk for the room and I received a stare, followed by a single "No". The bathroom wall facing the bed has a timber-like veneer which was covered in hand and finger prints. The tv turned on, but did not have any channel reception. This was promptly fixed once we called reception, and 2 attempts to explain it to the housekeeping staff. Bedding was clean. The young man that assisted us with storing our luggage after we checked out was friendly and polite. It's a good location being a stroll to Nathan Road, Temple Street, Jordan Road MRT station, Kowloon Park, Canton Road with the Royal Pacific Hotel and a couple of malls, and about a 15-20 minute stroll to Victoria Harbour/Star Ferry/Avenue of Stars."