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Fiesta Americana Cozumel All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Chankanaab National Park

Choose dates to view prices

Photo gallery for Fiesta Americana Cozumel All Inclusive

Exercise/lap pool
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
1 bedroom, premium bedding, down duvets, pillow-top beds
55-inch LED TV with cable channels, table football, music library
Fiesta Americana Cozumel All Inclusive offers an upscale escape near Chankanaab National Park. Enjoy the swim-up bar, aromatherapy treatments, and dining at seven restaurants. The property includes a garden, coffee shop, poolside bars, and attentive staff.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • All-inclusive
  • Spa
  • Pool
The current price is HK$1,611
HK$1,983 total
includes taxes & fees
10 Sept - 11 Sept
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

On the beach

This traditional-style all-inclusive property is located in a national park and has a private beach. Take advantage of the free beach cabanas, beach loungers, and beach umbrellas at the sandy beach. Ocean-view dining offers a charming setting for a memorable meal at the restaurant. Unwind and sip on a drink at one of 2 beach bars. An on-site activity you may enjoy during your trip is snorkelling. Noteworthy nearby activities include scuba diving and sailing.

Private beach, free beach cabanas, sun-loungers, beach umbrellas
Aerial view

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Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 1896 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking (Master)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 854 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 1281 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

55-inch LED TV with cable channels, table football, music library

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 1282 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Premium bedding
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

55-inch LED TV with cable channels, table football, music library

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 1896 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Honeymoon Suite

Champagne service

Honeymoon Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 854 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600

What's nearby

  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Chankanaab National Park - 2 min drive - 1.5 km
  • Paradise Beach - 8 min drive - 7.1 km
  • Playa Mia Grand Beach and Water Park - 10 min drive - 8.5 km
  • San Francisco Beach - 13 min drive - 11.4 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Fat Tuesday's - ‬6 min drive
  • ‪Half Señor Frog´s - ‬7 min drive
  • ‪Restaurante Caribeño - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

Upscale all-inclusive property near Chankanaab National Park
Located close to Paradise Beach and Playa Mia Grand Beach and Water Park, Fiesta Americana Cozumel All Inclusive provides a free breakfast buffet, 2 beach bars and a swim-up bar. With a private beach, free beach cabanas and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to reflexology, a massage or a manicure/pedicure at Na´Ha´, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Italian cuisine. Yoga classes are offered at the health club; other things to do include snorkelling. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a poolside bar and a terrace.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • A cruise ship terminal shuttle, a free beach club on-site and an electric car charging station
  • Smoke-free property, a reception hall and a billiards/pool table
  • Guest reviews say great things about the helpful staff
Room features
All 102 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and air conditioning. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Pillowtop mattresses and down duvets
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • 55-inch LED TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Children's club

Lessons/classes/games

Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,560 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 77 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Cozumel All Inclusive
Fiesta Americana Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive All-inclusive property
Fiesta Americana Cozumel Incl
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Does Fiesta Americana Cozumel All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of 8 Sept 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on 10 Sept 2025 start from HK$1,611.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fiesta Americana Cozumel All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 77 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Fiesta Americana Cozumel All Inclusive?

Self-parking is free at this property.

What time is check-in at Fiesta Americana Cozumel All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Fiesta Americana Cozumel All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Fiesta Americana Cozumel All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, bartending classes, cooking classes and more.

Where is Fiesta Americana Cozumel All Inclusive located?

Located in Cozumel, this beachfront property is in a national park, 0.9 mi (1.5 km) from Chankanaab National Park, and within 6 mi (10 km) of Paradise Beach and Playa Mia Grand Beach and Water Park. San Francisco Beach and Palancar Beach are also within 9 mi (15 km).

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Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1004 reviews
Rating 8 - Good. 258 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the snorkeling and the food
Stayed 3 nights in Jul 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was stunning and felt very quaint on the beach.
Stayed 5 nights in Jul 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time!
Stayed 7 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice snorkeling. Good food. Friendly people
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Good food and staff was excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed staying at this all inclusive resort. The facilities were beautiful and we really enjoyed the nightly shows.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, amenities, property conditions & facilities
The whole staff is very friendly and caring the restaurants were great as well I really loved the atmosphere can’t wait to return again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kelly

Foods great. Very friendly staff
Stayed 7 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Resort, great staff and good food. The only con was as soon as we got there we were greeted by a “concierge” that was trying to get us to listen to a 90 minute sales pitch for a membership to the hotel chain.
Stayed 6 nights in Jun 2025

10/10 Excellent

WENDY

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was great, but I want to give a special shout-out to all the hotel staff. Front desk, waiters, bartenders, cooks, housekeepers… everyone was doing an amazing job! You can truly see the effort, dedication, and kindness in the way they work. Thank you for making our stay so enjoyable!
Stayed 3 nights in Jul 2025

10/10 Excellent

eric john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great snorkeling, staff was very friendly and helpful. Great food options. Loved the beach.
Stayed 7 nights in Mar 2025

10/10 Excellent

israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an awesome time, service was awesome. Hotel was awesome. Everything was good out of this place. Definitely will come back again.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta is a great place. Ease and convenience throughout the whole trip which are the main points I look into a place/resort.
Stayed 3 nights in May 2025

10/10 Excellent

Alvaro Ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Fiesta Americana. We visit often and this in now our new favorite hotel. Service was excellent from the front desk to the pool waiter. Special thanks to Miguel, Jose, Manuel, Ruby, Gabriel & Christian. What really pleased us is when my son had an earache we were going to take a taxi to the pharmacy, they called the pharmacy themselves, ordered the medication for us, and had it delivered to the hotel within 45 minutes! We were very appreciative. They took great care of us. Food is delicious and so were the drinks. Upgrading to a room with a private pool is well worth it. Only negative is no beach to walk into the ocean, it’s still a beautiful view though with being able to snorkel and jump right into the ocean.
Stayed 6 nights in Aug 2025

10/10 Excellent

RICKY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve ever stayed
Stayed 2 nights in Apr 2025

6/10 Okay

michael b

Liked: Cleanliness, amenities
Room service was terrible food was delivered cold and not fresh. Dinner reservations were very limited
Stayed 4 nights in Jul 2025

10/10 Excellent

CLAUDINE

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with a group of 6 and we had a great time. Had a 3 bedroom that gave us plenty of space. The water was amazing for snorkeling, kids loved the pool. Staff was great, favorite restaurant was the grill by the water and buffet for breakfast. The other restaurant for dinner was just okay, took at least 2 hours each night to eat dinner, service was very slow and food at times was not good. Over all minus dinner we had a great time
Stayed 3 nights in Jul 2025

6/10 Okay

Darci

Disliked: Property conditions & facilities
Nice location
Stayed 5 nights in Mar 2025

10/10 Excellent

Zaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort and great service!
Stayed 4 nights in Feb 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfect. The staff were amazing and attentive. Really wonderful! It was a smaller resort which we loved. But it had all the amenities of a larger resort. For the most part the food was very good and the restaurants were good . The kids had a ball. I’ve stayed at many all inclusives and I would go back here in a heartbeat. The rooms were very clean and well stocked. Room service was always prompt. Snorkeling was good right off the hotel . All in all a fantastic place to stay
Stayed 6 nights in Jun 2025

4/10 Poor

Natali

The property is for snorkeling, there is no beach access. I arranged birthday decorations and the price went up from original quote. Then once there, product was not delivered on time. I had to continue to badger staff to see when it was going to be completed. Caused Stress and delay on enjoying the facility.
Stayed 3 nights in Jul 2025

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stars of this resort is The Staff. We felt special from the moment we arrived until the day we left. 2 things we missed: the ocean breeze and the sound of the surf. Being on the mainland-facing side of the island, you don’t get the ocean breeze & having no beach area means no surf to lull me to sleep. A couple notes: 2 options for breakfast: the buffet that’s outside and across the street & room service. No buffet for dinner. You can make reservations at the restaurants or order from room service. It is a small resort, but fun. The pool is lovely. The snorkeling on the beach area is beautiful & filled with beautiful fish and reef.
View from 7th floor room
Panels cheese app at Mexican restaurant
Watermelon salad at Mexican restaurant
Chocolate cake from Mexican restaurant
Stayed 7 nights in Jul 2025

8/10 Good

Pamela Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the beach front area. Bali beds, snorkeling,views and lunch at La Cevicheria
Stayed 4 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling was fun off the dock!
Stayed 7 nights in Mar 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful resort. Our room was magnificent. The views from both the living room and the bedroom were stunning. We had an enormous bath in our bedroom. Our wonderful housekeeper Anita restocked our fridge and water and cleaned our room beautifully every day. What a treat after our daily adventures. We had a couples massage. I can’t say enough about the pampering we received from Yazmin and Naomi. Wow!!! Miguel was our favorite server, at the pool. I always had a dink in my hand. 🍹😃 The food!!!! Omg. Arturo….. gracias!!🙏 he truly takes such pride in what he does. I’m missing so many incredible people in this post. Just know. We can’t wait to return! Bravo!
Stayed 7 nights in Aug 2025