「The breakfast was very good and had a large selection of items to choose from. The only reason for not giving a 5 star review was the elevator was not working, and even though it was in the process of being repaired it made traveling up and down the stairs difficult for my wife.」
「I booked and paid for queen beds room but got double beds. And the shower in the room didn’t work. Of course I didn’t know that till 6:30 am. The overnight staff person on duty at that point said, “there’s nothing I can do about that. I don’t associate with the daytime staff or housekeeping staff.”」