I nearly cancelled, because of the bad reviews I've read and glad I didn't ! I am a single traveler, a tourist, five nights in Edinburgh. For what I needed - a good sleep in a clean bed and excellent shower, the room was more than perfect. There was TV and coffee maker. I stayed in the room nr. 7 and will most likely return, when I visit Edinburg again. There is no elevator at that place, therefore only 4 stars