Puerto Vallarta El Eden Hotels

"very good"

"The pool facilities were top notch. Never felt too crowded anywhere we went on the property. Food was good and restaurant options were great. Would come again for sure."

"It was a very comfortable unit. Regina, the property manager, was very accommodating and helpful. The lanai was amazing with beautiful views of the beach and pool area. Amazing sunsets!! The beach lounge chairs and umbrellas/palapas were great to have use of. And the pool was wonderful. The grounds are very well maintained. I would definitely rent this unit again. "

"Check in was extremely slow. I asked for 2 rooms together they did not accommodate despite me asking for this way ahead of time. Although I know it's not guaranteed it was still annoying. The family room was spacious. The service is average. Workers seem to be bothered by having to work. Food is not good at all. There is no restaurant that is always open. The restaurant times are very confusing because they all have different hours. Despite room service being 24 hours and the hotel being all inclusive it doesn't mean you can get room service whenever you want. ROOM SERVICE IS ONLY INCLUDED ONCE PER DAY. I find this to be dumb and they should make it clear when booking. If you need water and don't like drinking from the refillable water fountain make sure to bring your own bottled water. They do not provide any bottled water. The mini fridge is only refilled once daily and again you can not order extra drinks through room service. The only positive thing is that they do have multiple activities a day. Overall I wouldn't recommend staying here. I have stayed at hotels with better food and better service. "

"I want to start with, PV is safe! Whatever happened was a one day thing and we did not see anything more or feel scared or worried once. The people are absolutely lovely and everything is safe. Especially in this magical spot! This condo is in the perfect place. The beaches are amazing and the views are spectacular, just like a postcard! We saw whales jumping on many occasions too! The balcony is amazing to see the sunset, sunrise, and to eat or enjoy a coffee. We were a bit surprised by the condo not having 2 bedrooms. It is more like one bedroom and then sleeping area in the main room. This suited us fine since we travelled with kids but if it was 2 couples then you might want more privacy. That being said, we loved the beds (King & Double) and there were plenty of sheets and blankets and towels to use. There is laundry in the building too! Everything you need is there to enjoy! All the necessities in the kitchen, including condiments, etc. Great WiFi for all devices. You can also get WiFi at the pool and around. Kimberley was a great host and easy to reach with any problems and she even let us know about when the live music nights were and how to get to town on the bus that stops right in front, for 10 pesos!!! She let us know about a power outage that was scheduled one day and a few other special events! The staff all around are lovely. The restaurant is great! They even have a shop on site for essentials. We will definitely return! Greatest vacation!!! "

"We had an absolute amazing time here. Fide, Rogelio and Carmen were top notch. Food was amazing, beach and town were great, and taxi team was very friendly. Jose Alfonso was great with communication also as this was our first time to PV. We felt VERY SAFE! We will be back for sure. We miss it already and miss Fide and Rogelio. :)"

"This place was so amazing and far exceeded my expectations! Would come back in a heartbeat "

"Functional and serves its purpose. Great location. We saw lots of birds and other wildlife and the beach is very close by."

"Overall one of the nicest resorts I have ever stayed at in all the countries I’ve visited. "