“Everything is great! The staff, perfect dinner, breakfast, woodland trail and cute kitchen garden. Just s bid sad not be able to enjoy the spa treatment as it's fully booked. Recommend to reserve a spot upon check-in/arrival.”
“A lovely hotel, very relaxed and chilled. Beautiful pool with loungers. We had a balcony overlooking the sea, which was great. Fabulous breakfasts, lots of choices and evening meals were very good. We were very impressed by the staff who were all so friendly and helpful. If we go back to Jersey we’d definitely stay again. ”
“Great stay, friendly service after a horrible experience at another hotel in Jersey forced us to book a room here last minute. Free glass of Prosecco to help us relax, lovely room, great location. Definitely will visit again”
“We have stayed at the hotel many times, but my only concern was the shower in room 30, the base was dangerously slippery as it had a slight dip to it, both I and my partner both slipped, so if someone was elderly, this could be serious, but everything else was perfect.”
“Lovely sea view.
Staff were very helpul and friendly, particularly Keffas and reception.
Very clean and well kept
No noise, comfortable room, gentle sea lulls you to sleep.
Large mugs for tea & coffee were high on the list.
Pool was pristine and just the right temp. ”
“We had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier. ”
“My travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant. ”
“Neat, tidy and spacious rooms with free full breakfast provided. In view that there is no air-conditioning in the room and guests must open the windows to get fresh air, the only drawback is that the windows are not fitted with mosquito screens.”
“I was pleasantly surprised. The room had an adequate size for me and had a kitchenette. The room and kitchenette were both very clean.
Bed was very comfortable.
Kitchenette had everything, cutlery, pans, toaster, microwave, small fridge and small vitro. Perfect if you're planning on staying for a few days!
Bathroom was also very good size.
The service was also very good, staff were friendly, polite and always greeted with a smile!
Overall, a great place to stay considering it's a 2-star hotel.”