“Beautiful grounds to stroll. Very close to the downtown area which was convenient. Staff were pleasant and helpful. Our dinner was excellent but a little pricey. The outdoor pool and the rooms could use some updating.”
“Decent place for a night or two. Room and bathroom are small. Most channels on the TV don't work. They provide you with shampoo conditioner and soap, unfortunately it's not identified which is which.”
“Tv never worked in the room. The need to fix their internet issues as tv reception is thru a firestick. Basically it was not watchable the entire time we were there. I explained to the staff when they were available but by 5 pm the desk is not occupied for help.”
“Resort was good and clean, I had a good trip with the family. indoor swimming pool and suna were clean. overal a good stay, about 5 min walking to a beautiful beach. staff were friendly, I requested more towels around 10 pm and arrived in a few minutes. also, beautiful village .
Suggestions:
1) general staff were friendly, the help desk (for check in and out) could use a smile though.
2) resturant and staff was good, I think better they better have more variaty of food for breakfast
3) room……
“The kiwi is fantastic, so cute and clean. That being said, the pool and hot tub area were pretty sad. The entire pool liner was lifting and the hot tub was dirty and cold. We weren’t there for the pool so this had no impact on us and we would definitely stay again”
“I booked this as a mother looking for an affordable, easy family weekend. The kitchenette, BBQ, pool and hot tub were major reasons for choosing it, so we could cook, swim and relax without constantly spending money elsewhere.
Unfortunately, the pool was unheated and extremely cold, and the hot tub was visibly dirty with a grimy ring even after we were told it had been cleaned.
I had purchased groceries specifically to cook for my family, but the BBQ had so much accumulated grease it caused a……
“Hostess (Laura) was absolutely fabulous.
Place is incredible…Entire resort atmosphere was #1. I have been to Grand Bend many times but this is ultimately my all time favorite. Thanks again Laura for making our trip spectacular.”
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