Florence Florence Charterhouse Hotels

"was so perfect! "

"great"

"Bernini Palace is an excellent place to stay in historic Florence. It is very close to Il Duomo, Palazzo Vecchio, Uffizi, Santa Croce, and many other popular places to visit. The room was spotless and the staff was very accommodating. This was our second stay here and we would highly recommend the property to others. "

"Our stay was ALMOST perfect. We got the wellness suite, and the sauna was broken for our entire stay. We asked to get maintenance in and check on it 3 times and they didn’t fix it because they thought it was working because they wouldn’t stay in the room long enough to make sure that it was working. We then asked turn down service one night to make sure that the sauna was on when we got back from a dinner, and reception didn’t do this. We were given a complimentary bottle of wine for our troubles but then no bottle opener, and we called for someone to get it open for us, but then reception said we needed to go up to the bar in order to open it which wasn’t the best service. We learned our lesson. The hotel was definitely a 4-star service… but then again we’ve had better service at other 4-star hotels. My husband and I will come back, but maybe we will just stay in a cheaper room that doesn’t have a sauna, and have a shorter stay."

"We had an amazing stay at IQ Hotel Firenze. Every single staff member we interacted with were incredibly warm, friendly and accommodating. Our room was beautiful and stocked every day with a variety of drinks and snacks.The spa and free welcome drink were wonderful additions that made our stay special."

"Beautiful room, situated in great area."

"Everything looked new and very clean. Great location just outside city center. "

"My mom and I had an incredible time at Villa Agape! We visited during our birthday and the staff made us feel so special! The villa even upgraded our room free of charge to a gorgeous room with a view, because the day we checked in was my mom and my birthday! We felt like princesses and enjoyed every minute of our stay. The food was incredible and grounds and gardens around the hotel were magnificent. Villa Agape made our first trip to Florence a memorable one in all the best ways! "

"Great hotel near the center. Walking distance to everything. I enjoyed the quality of the hotel and the roof top bar was amazing. Good service. Rooms were a little small but not sure if that was because of my budget or whether the hotel rooms were just smaller due to the type/age of the building. All in all I would recommend and most of your time is spent outdoors anyway. "