The location of the property was great. The condo was as expected as listed online. The cleanliness of the condo was ok. The floors were sandy upon arrival. The beds were not very comfortable. Overall, our stay was pretty good. On our last day, the power in half of the condo was out, including the AC and refrigerator. We called Real Joy and spoke with Jamie, and they said they would send the property manager out. Upon arrival back to our condo, we saw a note on the door that said that “an electrician would be out tomorrow” (the day we were leaving). The condo was incredibly hot and we were traveling with a child. I called Real Joy again and the man told me that, “it was out of his control and there was nothing he could do.” I inquired about a 24-hour electrician and he again said “there is nothing I can do”. He was rude and very brash on the phone and didn’t seem to have any sympathy for our situation. I told him this was unacceptable because our condo was reading 78 degrees. Jamie asked me multiple times if I was sure that the AC wasn’t on and instructed me to push the power button. He almost made me feel like I was making the problem up. He sent fans and dry ice to the condo. But we were unable to use the fans because the outlets also didn’t work. At 8 pm, an electrician came to the condo and was incredibly nice. He did everything he could inside the condo and then realized it was a power company issue. He called the power company, and fixed the breaker outside of the condo building. He stayed until 10 PM, and made sure we had power before he left. We got AC and power back at 10:30 PM. Although I realize this was a weird and abnormal situation, I was very disappointed in how it was handled. Overall, I would stay at this property again.