Francisco Uh May Hotel with Pool

"Our stay was excellent. Highly recommend for people with young kids. The food was better than we expected and there was always an open food option. Our only issue was a small one; they wouldn’t let you help your kids at the waterpark up the stairs or to get on the slides. The lifeguards didn’t seem to care to enforce any other rules, but would blow their whistles and yell the second an adult stepped on, which 99% of the time was to help a crying/scared child."

"This was the best I’ve ever stayed at. Pre check in was not good. However it was the week they changed over to Hyatt. So I was unable to book any dinners anywhere. Super disappointed. But the buffet. Omg. The BEST buffet ever! The staff was amazing in the dining area, there were endless choices of food. So I’m not bummed we didn’t book restaurants because the buffet was on point every single night. There was a theme every night. The swim up pool was amazing. We had the whole place to ourselves it seemed. The beach is just ok. The bar there sucked l, only because 1 bartender. The beach, it was where everyone seemed to smoke. Gross. It smelled. But The staff again was great on the beach. The staff was a well oiled machine. Hard workers and everyone seemed to love their job and it was so so inviting!!!! The grounds were immaculate, the activities were fun. You don’t get board. The rooms were clean but they do have a musty smell. The bathrooms are on smaller side but provide all toiletries you need. The swim up was perfect. Great to read a book and chill. This place was so much fun. The sports bar was super cool. The bartenders there were great. We had such a great time. I’m telling everyone!"

"Staff was absolutely incredible. Property was beautiful. Would give 10 stars if I could. "

"The resort was great for families. However we have been to better hotels in Mexico and did not pay as much as the Bahía Príncipe explore Tulum. Take US dollars, they will never give you change for pesos. À la carte bookings was an absolute nightmare. For the week my group of 9 got 1 restaurant booked. Considering each room is allowed 2 à la cartes and we all together had 1 is a joke. For the amount of money we spent on this vacation we expected a bit more. Our tv in the hotel didn't work for a majority of our stay which was not ideal when you have a toddler. The buffet food was good no complaints there. Overall the resort was great for families but there were some things that were off putting"

"Loved the staff only thing is it was far away from places "

"Our room was fantastic, Alan was a huge help in making our vacation amazing, all of the staff were friendly and helpful, and we had a wonderful session with their in house photographer Conrado. The on site restaurants were all great, and the buffet always had plenty of options."

"Absolutely beautiful hotel. Every design detail was well thought out - rustic but elegant. The entire staff were so pleasant and helpful. The beach was gorgeous with plenty of comfortable options to sit or lay down on. The view was wonderful. Swimming in the ocean was tough due to the amount of sargassum but the two pools were very clean and had stunning views. Though the weather was warm (last week of April) there was a breeze every single day which made it very comfortable - a very nice surprise. My favorite thing was how you felt you were staying in the jungle with beautiful lanterns lighting your way. Exceptional stay!"

"We had a lovely stay at Dreams. The beds were super comfortable, it was quiet and the staff were really helpful. "