「We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend」
「El menú en el restaurante está un poco limitado,
Deberían ofrecer un mapa impreso del parque nacional para que los huéspedes puedan planear sus actividades y ver también otras opciones de comida como la cafetería cercanas al museo.」
「Our stay at Olivia Oceanfront Tulum was absolutely incredible! We traveled with a group of friends, and it was the perfect place for an unforgettable Tulum getaway. The beautiful setting, relaxing atmosphere, and amazing amenities made our stay even more special.
The Guest Experience team was amazing and helped us throughout our stay with great recommendations for restaurants, activities, and places to explore. The check-in process was quick and easy, and our room was clean, comfortable, and...
「Stood here for my friends bday celebration and great looking place but due to renovations (which were not told to us) there was only 1 pool and no swim up bar. Staff was friendly but honestly took forever to get a drink either by the pool or on the beach. Food at the buffet was small and limited. Other restaurants were ok. Show with fire dancer was good. I think we had things break in our room everyday (6 days) that we were there. Lights went out, water stopped working, ac went out. When we...
「Pocas opciones en alimentación, siempre el mismo menú, muchas restricciones en área de piscina y snacks, limpieza de habitación aceptable. Pésima experiencia en restaurante Mexicano, mala atención, deficiente el servicio al cliente. Caso contrario en el restaurante Italiano. Personal en área de buffet fue muy amable.」
「Everything was great! The hotel was clean, the staff was friendly, and the location right on the beach was perfect. Overall, we had a very pleasant stay and everything was just fine.」
