聖凱撒琳格蘭瑟姆酒店住宿推介

「Too many hiding fees, no fee list transparency and they don’t clearly show it to people before you book it. Parking fee, ( more expensive than public parking) deposit fee for nothing, and even clean fee after you check out. Very stupid rule and terrible service. Stupid check in and out time so DO NOT come here. 」

「The hotel is located near the falls, the price is reasonable, the room is clean and comfortable!」

「Good」

「staff was excellent from the valet to the housekeepers and those in between.」

「The room was clean. The staff was very friendly.polite. The area was clean. They just need to update a little those rooms. The tub had a lot of holes. N overall need maintenance. For a night stayed not bad . Free parking.」

「It served the purpose」

「The toilet paper box is broken, there is no shower head in the bathroom, and the hair dryer wasn't working and can't be used. Quadruple room only provides towels for two people. 」

「Booked and paid in advance. Staff with initial RB is really nice and gave me parking pass and knew I already paid. However, since I arrived early than 4pm check in time, have to comeback to check in later. Another staff seems did not know I paid. I was charged again at a lower rate (foubd out from credit card statement two fays later) and gave a room already occupied by someone. Then got another room with dirty carpet, light bulb outtage and shower head spred watereverywhere. Called them to...

「This place is full with good mind」

「Bath didn’t put out cold water」

「At first glance, the rooms appeared clean, but a closer inspection revealed stains on both the sheets and towels. I had to call the front desk to request additional towels because only one towel was provided in one room and two in the other, despite booking two rooms for a total of eight guests. No toiletries were provided, so we had to purchase our own. Internet connection is very poor, keeps on buffering. The key card in the room was not working, needs to come back to the office which is a...

「The staff is nice. The room is renovated and very clean.」

「位置不错 停车方便 就是房间比较旧」

「首先前台服務員給我們極高樓層瀑佈景觀房間，再者每晚晚上10 時在房間也能看到煙花，真是很棒。雖然酒店房間很寬敞，但看起來已有相當歷史。房間沒有樽裝水供應，也沒有熱水壺煲水。不過可以向前台或housekeeping 取一個。我個人認為酒店早餐只是一般，選擇唔多。第二天約早9時去吃早餐，有些食物都唔refill。除非自駕或買WeGo bus card，否則去酒店交通唔方便。」