Everything on Fufu Hakone was excellent except the spa and massage. I booked the recommended spa & massage package of 120 minutes costing 20,000 Yen, but was only given the service of 75 minutes including changing time, bathing and sand spa which lasted 25 minutes, the massage was only 50 minutes. I felt I was being short changed after the session and raised question to the massage lady without any acceptable answer.
Chong King
於 2023 年 11 月住了 2 晚
10/10 優異
Man Yee
家人同遊
2023年11月23日
讚好:整潔度、設施服務和住宿狀況
Room is modern and very comfortable. Meal is also excellent