Hotels & Preference Hangzhou hotels

"Lovely room with super soft bathrobes and we liked so much we have bought one for home. Staffs were helpful and efficient and they kindly extended our check out time to take into account our late flight. The hotel is just by the side of the Grand Canal with a shopping center, plenty restaurants literally outside and metro was a short walk away. Brilliant stay and can’t fault it at all."

"Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast"

"Staff were all around very nice!"

"Hotel great position, staff couldn’t do enough for us polite and helpful … highly recommend."

"Loft room was a pleasant surprise. Spacious and modern. Great to unwind with the family after a long day of walking around West Lake. The location isn’t the best for access to the lake. Breakfast and lounge were also really great. Would recommend if you plan on staying several days. "

"Service was excellent "

"This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars."

"Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff. "

"Nice"