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"Staff were excellent, facilities and room were emaculent "

"Lovely "

"Excellent facilities, especially enjoyed the onsite onsen. "

"Great service "

"The room was beautiful. The staff was very welcoming and helpful. The public bath is very relaxing. The hotel provides samue (traditional Japanese unisex pants and top that can be worn to and from your room to the bath. They provide instructions in English for people who want to try it out, but don't know the public bath etiquette. There's a restaurant just down the street called Onari yoko-cho. The food is amazing! They have vegan options for ramen and sushi. The owners speak English fluently, one also speaks Spanish (and Japanese, of course!) Highly recommend voth this hotel and this restaurant. "

"Yes and very courteous."

"(1) Punctuation: The shuttles were on time, and the drivers were friendly and professional. (2) Hospitality: The receptionist was so kind as to offer me a late check-out, given my evening flight, and to arrange the shuttle to the airport at my convenience. The next morning, the restaurant server helped me maximize my Accor membership benefits while keeping my budget in check. (3) Modern & sophisticated room design: smart lighting and rational amenities, just enough for what I need, yet saving space and investment for the hotel.(4) World-class Breakfast with hundreds of food courses from east to west. It's a nice surprise for the Mercure hotel brand. (5) It was a minus point that the Mercure Haneda Airport hotel did not offer Accor loyalty points, but I am on with Expedia’s keycast benefits."

"Courteous staff, clean rooms and nice facility. Convenient to airport and shuttles to transportation. "

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."