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"Onsen was fabulous "

"Room was gorgeous and the staff were exceptionally helpful. Included buffet was small, but well appointed and feesh. Our favoueite od our trip."

"Room view was spectacular. Staff front desk Ito and Shino above beyond service…both also understood English language. The Yokohama Bay TOKYU great accommodation and perfect location, it’s near to shopping and restaurants. "

"Nice experience !"

"Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@"

"The hotel was impeccable, room was comfy and clean. Staff were very friendly and accommodating, they even had essentials available of all sorts if you forgot something (hair tie, brush, toothpaste..). Very thoughtful establishment! Loved the E-bike rental opportunity too-it was fun! I will say the only drawback was location to Tokyo where most ventures and tourist activities were; Ubers were about 30 minute trips and train was about 60 minutes to get there. "

"great onsen! super large. great location. "

"Staff was the best! I was struggling getting my suitcase in time and they were so helpful and helped me have a safe trip back! I am so so grateful! I hope to one day go back and thank them in person! "

"Great staff and very clean hotel"