白沙灘 Grand Palladium 精選度假村及水療中心 - 全包

5.0 星級住宿

Grand Palladium Select White Sand Resort & Spa - All Inclusive

豪華海灘住宿,設有5 個室外泳池

選擇日期查看價格

評價

8.4 分,滿分 10 分,
很好

人氣設施服務

  • 位於私人海灘
  • 泳池
  • 包早餐
  • 全包
  • SPA
  • 包車位
現價 HK$2,774
合共 HK$3,388
連稅及其他費用
1 月 12 日 - 1 月 13 日

客房選擇

可用嘅客房篩選條件
正在顯示 41 種房型 (共 41 種)

Junior Suite Garden View

8.4 分,滿分 10 分
很好
(40 則評價)

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
平面電視
單位於 2019 年裝修
遮光布/窗簾
吊扇
  • 570 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床或 1 張特大雙人床及 1 張標準雙人梳化床

Suite Garden View

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
平面電視
單位於 2019 年裝修
梳化床
吊扇
  • 728 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

Suite Junior

  • 570 平方呎
  • 可容納 1 人 (按實質預訂人數入住)

Suite Superior

  • 731 平方呎
  • 可容納 1 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Superior

  • 731 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Superior

  • 731 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Superior

  • 731 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Superior

  • 731 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Superior

  • 731 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Junior Suite Single use Garden View

8.0 分,滿分 10 分
很好
(2 則評價)

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
平面電視
單位於 2019 年裝修
遮光布/窗簾
吊扇
  • 566 平方呎
  • 可容納 1 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床或 2 張標準雙人床及 1 張標準雙人梳化床

普通套房, 海濱

7.4 分,滿分 10 分
不錯
(20 則評價)

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
平面電視
單位於 2019 年裝修
遮光布/窗簾
吊扇
  • 566 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床或 1 張特大雙人床及 1 張標準雙人梳化床

套房, 海濱

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
平面電視
單位於 2019 年裝修
遮光布/窗簾
吊扇
  • 728 平方呎
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

Bungalow Superior with Pool View

  • 742 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Romance Bungalow by the lake

7.8 分,滿分 10 分
不錯
(6 則評價)

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
平面電視
單位於 2019 年裝修
吊扇
遮光布/窗簾
獨立浴缸及淋浴間
  • 744 平方呎
  • 湖景
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Romance Villa Suite Poolside

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
平面電視
單位於 2019 年裝修
吊扇
遮光布/窗簾
風筒
  • 624 平方呎
  • 可容納 2 人 (按實質預訂人數入住)
  • 1 張特大雙人床

Junior Suite Poolside

8.0 分,滿分 10 分
很好
(1 則評價)

特色

陽台 (附傢俬)
戶內私人熱水浴缸
空調
免費搖籃/嬰兒床
平面電視
單位於 2019 年裝修
遮光布/窗簾
吊扇
  • 1 間睡房
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床或 1 張特大雙人床及 1 張標準雙人梳化床

Suite Junior with View

  • 570 平方呎
  • 可容納 1 人 (按實質預訂人數入住)

Suite Deluxe with View

  • 731 平方呎
  • 可容納 1 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 452 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Villa Luxury with Garden View

  • 624 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 452 平方呎
  • 可容納 1 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 452 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 452 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 452 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Junior with Garden View

  • 452 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Villa Luxury

  • 624 平方呎
  • 可容納 1 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Junior

  • 570 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Deluxe

  • 731 平方呎
  • 可容納 2 人 (按實質預訂人數入住)

Suite Deluxe

  • 731 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Deluxe

  • 731 平方呎
  • 可容納 4 人 (按實質預訂人數入住)

Suite Deluxe

  • 731 平方呎
  • 可容納 3 人 (按實質預訂人數入住)

Suite Deluxe

  • 731 平方呎
  • 可容納 4 人 (按實質預訂人數入住)
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登入查看合資格的折扣及禮遇,更多歷險旅程,更多豐富獎賞!

關於鄰近區域

地圖
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

附近景點

  • 藍色天坑 - 6 分鐘車程 - 8.1 公里
  • 水晶灰岩坑 - 6 分鐘車程 - 8.5 公里
  • 肯達志生態園 - 7 分鐘車程 - 9.2 公里
  • 西普哈海灘 - 7 分鐘車程 - 8.5 公里
  • 波多阿凡圖拉斯哥爾夫俱樂部 - 9 分鐘車程 - 12.0 公里

交通資料

  • 坎昆國際機場 (CUN):66 分鐘車程

餐廳

  • ‪Xtra Time Sport Bar - ‬8 分鐘路程
  • ‪La Hacienda - ‬9 分鐘路程
  • ‪Aurum (Lobby Bar) - ‬1 分鐘路程
  • ‪Mezcal Lobby Bar - ‬9 分鐘車程
  • ‪Helios Restaurant - ‬2 分鐘車程

住宿資料

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包

此豪華全包住宿位於Akumal沙灘附近,於 2019 年完成翻新
白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 提供免費自助早餐、2 間池中酒吧、海灘酒吧,還有其他豐富的設施服務。此住宿提供私人海灘、海灘按摩和躺椅,如果你喜歡海,這裡絕對不會讓你失望。想要慰勞自己、放鬆一下嗎?可以到附設的 Spa Zentropia Palladium Spa & Wellness做個泰式按摩、身體磨砂或修手甲/腳甲。千萬別忘了到住宿附設的 5 間餐廳享受美食。健身室提供彼拉提斯班和健身班,還有潛水、橡皮艇和排球等活動可以體驗。除了露台和店內購物,住宿亦提供房內免費 Wi-Fi (網速 25 Mbps 或以上)。
住宿還有提供以下設施服務:
  • 設有5 個室外泳池和兒童泳池,還有滑水梯、2 間池中酒吧和躺椅
  • 免費自助泊車
  • 網球場、特快入住登記、托兒服務 (收費)
  • 會議室、禮賓服務、多語服務人員
  • 許多旅客在評語裡對住宿的熱心員工等特色讚不絕口。
客房特色
全部 264 間客房都有提供室內私人熱水浴缸、24 小時客房送餐服務等舒適享受,以及陽台連傢俬和手提電腦工作空間等貼心設施服務。
更多設施服務包括:
  • 浴室有按摩浴缸和免費梳洗用品
  • 32 吋平面電視,提供精選電視頻道
  • 衣櫃或壁櫥、咖啡機/沖茶器和吊扇

全包住宿詳情

此住宿是全方位服務住宿。房價已包括店內的餐飲 (可能設某些限制)。

小費及稅項

已包括小費,歡迎另付小費。

食品及飲品

包所有自助餐及單點菜餚、小食及飲品
房內迷你吧 (包所有飲品)
一個或多個地點限制膳食供應

活動及設施/設備

包括所有店內活動和設施及設備的使用。

水上活動

橡皮艇
帆船活動
浮潛
滑浪風帆

陸上活動

健身設施
迷你高爾夫球
足球
網球
排球
兒童俱樂部

課程/比賽

健身操班
水中健身班

娛樂

店內娛樂及活動
可進入店內夜店

類似住宿

住宿設施服務

網絡

  • 所有客房提供:免費 Wi-Fi
  • 房內 Wi-Fi 速度:25 Mbps 或以上
  • 部分公共區域提供:免費 Wi-Fi

泊車及交通

  • 店內設有免費自助車位
  • 附設自助泊車,車位有限

餐飲

  • 免費自助早餐供應時段:每日 07:00 至 11:00
  • 1 間咖啡店/咖啡室
  • 1 間海灘酒吧
  • 2 間池中酒吧
  • 5 間餐廳
  • 6 間酒吧/酒廊

休閒活動

  • 5 個室外泳池
  • 水肺潛水
  • 平衡車租借/遊覽服務
  • 全方位 SPA
  • 划橡皮艇
  • 免費兒童俱樂部
  • 沙灘排球
  • 兒童池
  • 彼拉提斯班
  • 美式壁球/壁球
  • 英式/美式桌球枱
  • 乘船遊覽
  • 射箭
  • 桑拿
  • 浮潛
  • 迷你高爾夫
  • 健身室
  • 健身班
  • 晚間娛樂節目
  • 滑水梯
  • 滑浪風帆
  • 瑜伽班
  • 遊樂場
  • 遊戲
  • 電子遊戲/遊戲室
  • 蒸氣室
  • 網球
  • 購物
  • 籃球

親子設施

  • 5 個室外泳池
  • 托兒服務 (收費)
  • 免費兒童俱樂部
  • 兒童池
  • 兒童遊戲
  • 洗衣設施
  • 迷你高爾夫
  • 救生員當值服務
  • 滑水梯
  • 遊樂場
  • 電子遊戲/遊戲室

便利服務

  • 24 小時接待處
  • 自動櫃員機
  • 行李寄存
  • 洗衣設施
  • 接待處提供夾萬
  • 髮廊
  • 禮品店/書報攤

旅客服務

  • 多語服務人員
  • 行李搬運服務
  • 客房清潔服務 (每日提供)
  • 旅行團和門票諮詢服務
  • 乾洗/洗衣服務
  • 婚禮服務
  • 開床服務
  • 禮賓服務

商務服務

  • 3 間會議室
  • 商務中心
  • 會議中心

戶外設施

  • 位處私人海灘
  • 沙灘巾
  • 沙灘太陽傘
  • 沙灘椅
  • 泳池太陽傘
  • 泳池躺椅
  • 花園
  • 露台

全方位 SPA

  • 16 個療程室
  • 土耳其浴
  • 水療
  • 身體磨砂
  • 芳香療法
  • 美甲/護足
  • 美容療程
  • 桑拿
  • 泰式按摩
  • 浴缸
  • 深層組織按摩
  • 運動按摩
  • 蒸氣室
  • 熱石按摩
  • 雙人療程室
  • 露天療程區
  • 體膜護理
  • SPA 每日開放

無障礙設施

  • 如需特定無障礙設施,請參閱預訂確認內的資料與住宿聯絡。
  • 入口通道光線充足
  • 升降機
  • 走廊設有火警閃燈
  • 放大鏡
  • 輪椅可達泳池
  • 輪椅可達餐廳
  • 輪椅通道 (可能有限制)

其他設施

  • 3 層樓層
  • 8 棟建築
  • 住宿全面翻新 - 2019 年
  • 建於 2005 年
  • 指定吸煙區 (違者罰款)
  • 宴會廳
  • 蚊帳
  • 救生員

客房設施服務

睡房

  • 提供床單
  • 遮光布簾

浴室

  • 毛巾
  • 免費梳洗用品
  • 私人浴室
  • 按摩浴缸
  • 風筒
  • 淋浴間/浴缸組合

娛樂

  • 收費電影
  • 附收費有線頻道的 32 吋平面電視
  • iPod 基座

餐飲

  • 24 小時客房送餐服務
  • 免費樽裝水
  • 咖啡機/沖茶器
  • 迷你吧

其他設施

  • 手提電腦工作空間
  • 吊扇
  • 夾萬
  • 空調
  • 書桌
  • 電話
  • 熨斗/熨衫板

政策

入住

入住時段開始時間:15:00;入住時段結束時間:00:00
特快登記入住
最低登記入住年齡 - 18 歲

退房

於 12:00 前退房

特別入住指示

住宿前台職員將親自迎接旅客到埗
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

翻新與關閉

此住宿預計於 2025 年 6 月 1 日至 2025 年 12 月 31 日期間進行裝修 (完工日期可能更改)。施工地點如下:
  • 外觀
於裝修期間,住宿將盡可能降低噪音,減少對住客造成的不便。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物 (輔助動物除外;豁免收費)

小童與加床

歡迎兒童入住
1 位 2 歲或以下兒童可使用現有寢具免費入住父母或監護人的客房
恕不提供摺床/加床

此住宿接受以下付款方式

重要資訊

基本收費

你將需於住宿支付以下費用,並可能包含適用稅項:

  • 清潔費:每晚 USD2

此處已列出所有由住宿提供的收費項目。

注意事項

如有額外房客入住,住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件,以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求,須視乎住客登記入住時的供應狀況,住宿亦可能會加收費用。
住宿接受信用卡及現金等付款方式。
住宿內的保安設備包括煙霧探測器、保安系統及窗花
此住宿的戶外空間 (例如露台、庭院、陽台) 未必適合兒童。如有疑慮,建議你在抵達前聯絡住宿,確認對方是否能為你安排合適的客房。

其他須知

此住宿不設電梯
按摩服務及SPA 療程必須提早預訂;若要預訂,請於抵達前按預訂確認上的聯絡資料聯絡此住宿
只有已辦理入住手續的住客方可進入客房
某些服務設施有使用限制,詳情請聯絡住宿 (聯絡方法見訂房確認通知)
18 歲以下住客禁止使用 SPA

住宿又稱為

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

常見問題

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 是否設有泳池?

是,此住宿設有5 個室外泳池及兒童泳池。

入住白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 需要多少錢?

截至 2026 年 1 月 3 日,2 位成人於 2026 年 1 月 12 日入住白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 1 晚的價格低至 HK$2,773.98,未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價,可能隨時變動。請選擇日期以查看最準確的價格。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 是否寵物友善住宿?

否,此住宿僅接待輔助動物。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 的泊車位收費多少?

此住宿提供免費自助泊車服務。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 的登記入住時間是?

登記入住開始時間:15:00;登記入住結束時間:00:00。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 的退房時間是?

退房時間為 12:00。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 是否提供全包式禮遇?

是,此為全包式住宿。所有餐飲食品費用已包,活動包括滑浪風帆、浮潛、橡皮艇等。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 位於哪裡?

此海濱住宿位於坎特納,距離Akumal沙灘 7.6 公里,而且距離水之源主題樂園 20.7 公里。

評價

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 的評價

8.4

很好

8.8

整潔度

8.4

地點

8.6

職員與服務

8.6

環保程度

8.6

住宿狀況
10 分評分,優異;796 則評價中有 426 則
8 分評分,不錯;796 則評價中有 203 則
6 分評分,一般;796 則評價中有 73 則
4 分評分,欠佳;796 則評價中有 43 則
2 分評分,很差;796 則評價中有 51 則

評價

10/10 優異

Blanca

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es perfecta para no salir y pasarla perfecto!!!!
於 2025 年 12 月住了 3 晚

10/10 優異

Christian

家人同遊, 伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Our honeymoon at Grand Palladium White Sands was better than anything we could have asked for. All of the staff was incredibly kind, helpful and welcoming. David and Cielo were our personal concierges and were always there whenever we needed them. They helped us with everything from food to excursions to making sure we landed home safely. We couldn’t recommend Grand Palladium more and we are so excited to come back with our family and friends!
於 2025 年 12 月住了 7 晚

6/10 一般

Evgeniy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pools are excellent, the Japanese and the Brazilian restaurants too. The Colonial pool is the right place for small children, where the water slides are and the water is heated, as opposed to the White Sand pool, which is pretty cold in December. The secret pool is a nice place, if one is looking for quietness (adults only). The staff is friendly and helpful. Our maid was obviously grossly overworked, since most of the time she was making up the room late afternoon or in the evening, some days skipping the service. And she always put one less sheet than necessary on the additional bed. The minibar is replenished irregularly, one needs to remind them to do it. The most negative thing we experienced was the "check-in" system at the buffet restaurants, e.g. the wait to be seated. The guests have to wait to be led to a table, as opposed to just go and sit at any available table, which leads to a long wait. I suspect that the reason is insufficient number of tables and insufficient personnel to prepare them. One day the main buffet at White Sand was closed for lunch and there was about 40 minutes wait at the neighbouring pool buffet. They have a free beach/pool towel system, due to what one can see piles and piles of clean unused towels on the deckchairs and at the same time they are out of towels at the dispensing booth. One can see used towels everywhere, including on top of toilet bowls, in the bush, etc.
於 2025 年 12 月住了 7 晚

10/10 優異

Jamol Leboy (Papillion)

家人同遊
讚好:整潔度、設施服務和住宿狀況
We had a great time with the family
於 2025 年 12 月住了 5 晚

8/10 不錯

Abigail (Brampton )

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Some places had great food, others had very bland food. I advise for you to try different restaurants and stick with the one you like the best. We found the Nest to have the better breakfast option. The food at the white sand location was quite horrible.
於 2025 年 12 月住了 4 晚

4/10 欠佳

ARBEN

家人同遊
讚好:住宿狀況
Grand Palladium (Christmas Week Stay 2025) We are currently staying at Grand Palladium during Christmas week, a period when guests pay significantly higher rates and reasonably expect enhanced service, special programming, and better overall organization. Unfortunately, our experience has fallen short of those expectations. From the moment we arrived, it was clear that either management has not evolved in years or the resort is struggling operationally. Upon arrival, our taxi stopped, the driver unloaded our checked luggage, and—surprisingly—there was no staff available to assist us. For the first time at a resort of this level, I had to carry my own luggage. Inside the lobby, we were handed papers and directed without any real guidance. The check-in experience felt impersonal, and the staff member assisting us appeared more focused on selling than on hospitality or accommodation. Once we reached our room, additional issues surfaced. Likely due to humidity, the sheets were damp, and the decorative pillow on the sofa was wet and had an unpleasant odor. After contacting Expedia, our concierge Celio stepped in the following day. She deserves special mention as the only staff member who genuinely tried to help. A dehumidifier was sent, the sheets were changed, and the smelly pillow was removed. Without her intervention, the issue may not have been resolved properly. Weather is obviously not under the resort’s control, but lack of rainy-day activities is. On a full rainy day,
於 2025 年 12 月住了 6 晚

10/10 優異

Ana Marie

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at Grand Palladium white sand was absolutely amazing. The resort is huge, beautiful, and surrounded by nature, which made it feel relaxing and special from the moment we arrived. The staff were incredibly friendly and always willing to help with anything we needed. The food was excellent for an all-inclusive resort, with a wide variety of restaurants and options. We especially enjoyed the à la carte restaurants and the buffet, which always had fresh and tasty choices. Drinks were great too, and the bartenders were fun and generous. The pools were clean and well-maintained, and the beach was beautiful, with plenty of loungers and space to relax. There were lots of activities during the day and entertainment at night, so there was never a dull moment. Our room was spacious, clean, and comfortable, and housekeeping did a great job every day. Overall, this resort offers great value, great service, and a wonderful vacation experience. We would definitely come back and recommend it to anyone looking for a fun and relaxing all-inclusive getaway.
於 2025 年 12 月住了 7 晚

10/10 優異

Ming

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lots of restaurants, bars. Clean place. Wonderful sports courts and gym. Very relaxing place.
於 2025 年 12 月住了 7 晚

2/10 很差

jatin

不滿:整潔度、設施服務和住宿狀況
There were a lot of issues the room were not good the food and entertainment was also not great. Other guest were abusive and overall experience was not very pleasant.
於 2025 年 12 月住了 6 晚

10/10 優異

Hansy M

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
Love this resort. It’s really big and doesn’t feel crowded. The food is great but the best part is the people. Our concierges Cielo and David made our stay so carefree. If you want a relaxing vacation where you don’t have to worry about anything this is the place.
於 2025 年 12 月住了 4 晚

10/10 優異

Faryaal

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
The room was very clean and always had a sufficient amount of drinks and towels. Our personal concierge David and Cielo were amazing! They helped us book all of our reservations and were super responsive! Everyday they’d give us daily updates on different activities going on in the resorts. They were such a big help for us! They definitely go above and beyond with their help and most definitely deserve a bonus and a raise! They made the trip super enjoyable with all their help!
於 2025 年 12 月住了 5 晚

10/10 優異

Susana (SAN DIEGO)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very good stay at the Grand Palladium Select. I’m giving it five stars mainly because the staff is extremely polite, kind, and genuinely helpful. The property is pretty clean overall, although there are a few areas that could use some maintenance. That said, it’s clear they’re actively working on improvements—some parts have been completely renovated, some areas feel brand new, and a few sections look like they’re next on the list. Once everything is finished, this place is going to be truly amazing. The beaches are very nice and the pools are great, but what really makes the experience stand out is the service. If you can, I honestly recommend leaving small tips for the wait staff and service team—those small gestures really help and are truly appreciated. Check-in was a bit delayed and rough at first, but once the concierge team reached out to me on WhatsApp, everything became much smoother and more streamlined. A special thank you to David and Cielo from the concierge team for their communication and for making sure our restaurant reservations were handled and that we were taken care of. We were greeted and treated very well by all the restaurant staff, and I want to recognize a few people specifically who made a big positive impression and whose names I made sure to remember: Lizbeth and Maria at Es Niu, as well as the kitchen team—everyone was wonderful. At Dorado, Fernando was excellent. Also, Viviana, Viri, and Diana were amazing and consistently checked in
於 2025 年 12 月住了 5 晚

8/10 不錯

Stephanie

讚好:整潔度、設施服務和住宿狀況
Room, staff and amenities were super.
於 2025 年 12 月住了 7 晚

10/10 優異

Emmanuel

讚好:整潔度、設施服務和住宿狀況
Todo muy bien estuvo espectacular
於 2025 年 12 月住了 4 晚

10/10 優異

Ana Liza Pipit

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
Great resort, staff one of the best we’ve ever been to.
於 2025 年 12 月住了 7 晚

10/10 優異

Jayson

讚好:整潔度、設施服務和住宿狀況
This resort gave me one of the best vacation experiences I’ve ever had. From the moment I arrived, the hospitality and security were exceptional. Reception set the tone, and Martin deserves a huge shoutout—he was incredibly patient and explained everything about the resort, the restaurants, and the activities in detail. We were also assigned our own concierge team, Dave and Cielo, and they were outstanding. Whatever we needed, they handled it—from answering questions to booking our restaurant reservations. Jesús at the front desk was also extremely accommodating with reservations. They made the entire trip stress-free. The buffet and restaurants were spotless, and the staff in both the dining area and the kitchen were generous, attentive, and truly dedicated to great service. I’m genuinely grateful for this experience, and I’ll be recommending this resort to my coworkers, colleagues, friends, and family. A perfect place for a smooth, worry-free vacation.
於 2025 年 12 月住了 6 晚

2/10 很差

Jeannette (La Puente)

家人同遊, 親子同遊
不滿:職員與服務
My luggage was delayed and the hotel failed to notify me it was delivered even after I inquired multiple times. They never gave it to me and it’s been missing now for 2 weeks. They ruined my family vacation! Additionally there was construction taking place next to our hotel. There were some days when the pathways were closed so you had to walk around. Would have been good to have a prior notice.
於 2025 年 11 月住了 4 晚

8/10 不錯

Robert

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
room was fine, could of been cooler as it was still hot in there. Though we had a major issue with getting in our room the first 24hrs and they seemed to not help us until we threated to talk to manager and wanted a day no charge. very frustrating . David the consirge was good, but Ceilo was not. the issue didn't get completley fixed in the long run, and still had issues getting into our room for the rest of the stay but it worked out. no compensation was given to us which i found was not good. they should of done at least a free massage or free night, but instead gave us vouchers for hydro therapy which was a value of $50 us each. and it wasn't that great
於 2025 年 12 月住了 3 晚

10/10 優異

Mohamed (Irvine)

讚好:整潔度、職員與服務和住宿狀況
於 2025 年 11 月住了 7 晚

10/10 優異

Vitaliy

於 2025 年 11 月住了 9 晚

10/10 優異

Jorge

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall good stay. Staff was very attentive, our concierge Cielo was awesome and constantly checked on us. Carlos was great at casino night and had a very good vibe. Luis at the TRS pool was top notch. Overall bartenders and restaurant staff were friendly and efficient. Thanks to Expedia (not sure if Expedia in general or due to our Platinum status) we received an upgrade to “vip” which gave us access to TRS facilies and restaurants. The food (especially breakfast and buffets) were night and day between TRS and the other “lower-end” parts of the resort, which made our experience much more enjoyable. Unfortunately the buffet at the non-TRS properties was below par for a 5 star restaurant. Romance bungalow was very unique and neat, nice to not have neighbors above or below you. Ovearll this is a good property, and would come bacl but probably book TRS next time.
於 2025 年 11 月住了 4 晚

2/10 很差

Vilma

不滿:整潔度、職員與服務和住宿狀況
於 2025 年 11 月住了 9 晚

10/10 優異

Omar Albert

讚好:整潔度、職員與服務和住宿狀況
於 2025 年 11 月住了 5 晚

10/10 優異

Ernesto Tomas

親子同遊
讚好:整潔度、設施服務和住宿狀況
The room was very nice.
於 2025 年 11 月住了 1 晚

10/10 優異

Alain

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Excellent sejour encore une fois! La beauté des chambres, le confort, la délicieuse nourriture, tout était parfait. Et que dire du service! juste wow! Nos dévoués butlers étaient incroyables (Jesus, Jorge, Carlos et Miguel) et que dire de la gentillesse et le professionalisme de Fernanda Picharo qui nous a organisé des vacances incroyables avec plein de petites attentions! Elle nous a assistés tout au long de notre séjour. Merci! Nous reviendrons encore et encore.
於 2025 年 11 月住了 3 晚