白沙灘 Grand Palladium 精選度假村及水療中心 - 全包是否設有泳池？

是，此住宿設有5 個室外泳池及兒童泳池。

入住白沙灘 Grand Palladium 精選度假村及水療中心 - 全包需要多少錢？

截至 2026 年 1 月 3 日，2 位成人於 2026 年 1 月 12 日入住白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 1 晚的價格低至 HK$2,773.98，未連稅及其他費用。價格為過去 24 小時內搜尋未來 30 日住宿的每晚最低房價，可能隨時變動。請選擇日期以查看最準確的價格。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包是否寵物友善住宿？

否，此住宿僅接待輔助動物。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包的泊車位收費多少？

此住宿提供免費自助泊車服務。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包是否提供全包式禮遇？

是，此為全包式住宿。所有餐飲食品費用已包，活動包括滑浪風帆、浮潛、橡皮艇等。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包位於哪裡？

此海濱住宿位於坎特納，距離Akumal沙灘 7.6 公里，而且距離水之源主題樂園 20.7 公里。

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包坎特納區

Q: 白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 白沙灘 Grand Palladium 精選度假村及水療中心 - 全包 的泊車位收費多少？

此住宿提供免費自助泊車服務。

10/10 優異

Blanca

家人同遊

2026 年 1 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Es perfecta para no salir y pasarla perfecto!!!!

於 2025 年 12 月住了 3 晚

10/10 優異

Christian

家人同遊, 伴侶同遊

2026 年 1 月 1 日

讚好：整潔度、設施服務和住宿狀況

Our honeymoon at Grand Palladium White Sands was better than anything we could have asked for. All of the staff was incredibly kind, helpful and welcoming. David and Cielo were our personal concierges and were always there whenever we needed them. They helped us with everything from food to excursions to making sure we landed home safely. We couldn’t recommend Grand Palladium more and we are so excited to come back with our family and friends!

於 2025 年 12 月住了 7 晚

6/10 一般

Evgeniy

家人同遊

2025 年 12 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Pools are excellent, the Japanese and the Brazilian restaurants too. The Colonial pool is the right place for small children, where the water slides are and the water is heated, as opposed to the White Sand pool, which is pretty cold in December. The secret pool is a nice place, if one is looking for quietness (adults only). The staff is friendly and helpful. Our maid was obviously grossly overworked, since most of the time she was making up the room late afternoon or in the evening, some days skipping the service. And she always put one less sheet than necessary on the additional bed. The minibar is replenished irregularly, one needs to remind them to do it. The most negative thing we experienced was the "check-in" system at the buffet restaurants, e.g. the wait to be seated. The guests have to wait to be led to a table, as opposed to just go and sit at any available table, which leads to a long wait. I suspect that the reason is insufficient number of tables and insufficient personnel to prepare them. One day the main buffet at White Sand was closed for lunch and there was about 40 minutes wait at the neighbouring pool buffet. They have a free beach/pool towel system, due to what one can see piles and piles of clean unused towels on the deckchairs and at the same time they are out of towels at the dispensing booth. One can see used towels everywhere, including on top of toilet bowls, in the bush, etc.

於 2025 年 12 月住了 7 晚

10/10 優異

Jamol Leboy (Papillion)

家人同遊

2025 年 12 月 30 日

讚好：整潔度、設施服務和住宿狀況

We had a great time with the family

於 2025 年 12 月住了 5 晚

8/10 不錯

Abigail (Brampton )

家人同遊

2025 年 12 月 29 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Some places had great food, others had very bland food. I advise for you to try different restaurants and stick with the one you like the best. We found the Nest to have the better breakfast option. The food at the white sand location was quite horrible.

於 2025 年 12 月住了 4 晚

4/10 欠佳

ARBEN

家人同遊

2025 年 12 月 29 日

讚好：住宿狀況

Grand Palladium (Christmas Week Stay 2025) We are currently staying at Grand Palladium during Christmas week, a period when guests pay significantly higher rates and reasonably expect enhanced service, special programming, and better overall organization. Unfortunately, our experience has fallen short of those expectations. From the moment we arrived, it was clear that either management has not evolved in years or the resort is struggling operationally. Upon arrival, our taxi stopped, the driver unloaded our checked luggage, and—surprisingly—there was no staff available to assist us. For the first time at a resort of this level, I had to carry my own luggage. Inside the lobby, we were handed papers and directed without any real guidance. The check-in experience felt impersonal, and the staff member assisting us appeared more focused on selling than on hospitality or accommodation. Once we reached our room, additional issues surfaced. Likely due to humidity, the sheets were damp, and the decorative pillow on the sofa was wet and had an unpleasant odor. After contacting Expedia, our concierge Celio stepped in the following day. She deserves special mention as the only staff member who genuinely tried to help. A dehumidifier was sent, the sheets were changed, and the smelly pillow was removed. Without her intervention, the issue may not have been resolved properly. Weather is obviously not under the resort’s control, but lack of rainy-day activities is. On a full rainy day,

於 2025 年 12 月住了 6 晚

10/10 優異

Ana Marie

親子同遊

2025 年 12 月 29 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Our stay at Grand Palladium white sand was absolutely amazing. The resort is huge, beautiful, and surrounded by nature, which made it feel relaxing and special from the moment we arrived. The staff were incredibly friendly and always willing to help with anything we needed. The food was excellent for an all-inclusive resort, with a wide variety of restaurants and options. We especially enjoyed the à la carte restaurants and the buffet, which always had fresh and tasty choices. Drinks were great too, and the bartenders were fun and generous. The pools were clean and well-maintained, and the beach was beautiful, with plenty of loungers and space to relax. There were lots of activities during the day and entertainment at night, so there was never a dull moment. Our room was spacious, clean, and comfortable, and housekeeping did a great job every day. Overall, this resort offers great value, great service, and a wonderful vacation experience. We would definitely come back and recommend it to anyone looking for a fun and relaxing all-inclusive getaway.

於 2025 年 12 月住了 7 晚

10/10 優異

Ming

家人同遊

2025 年 12 月 26 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Lots of restaurants, bars. Clean place. Wonderful sports courts and gym. Very relaxing place.

於 2025 年 12 月住了 7 晚

2/10 很差

jatin

2025 年 12 月 26 日

不滿：整潔度、設施服務和住宿狀況

There were a lot of issues the room were not good the food and entertainment was also not great. Other guest were abusive and overall experience was not very pleasant.

於 2025 年 12 月住了 6 晚

10/10 優異

Hansy M

家人同遊, 親子同遊

2025 年 12 月 26 日

讚好：整潔度、設施服務和住宿狀況

Love this resort. It’s really big and doesn’t feel crowded. The food is great but the best part is the people. Our concierges Cielo and David made our stay so carefree. If you want a relaxing vacation where you don’t have to worry about anything this is the place.

於 2025 年 12 月住了 4 晚

10/10 優異

Faryaal

家人同遊, 親子同遊

2025 年 12 月 26 日

讚好：整潔度、設施服務和住宿狀況

The room was very clean and always had a sufficient amount of drinks and towels. Our personal concierge David and Cielo were amazing! They helped us book all of our reservations and were super responsive! Everyday they’d give us daily updates on different activities going on in the resorts. They were such a big help for us! They definitely go above and beyond with their help and most definitely deserve a bonus and a raise! They made the trip super enjoyable with all their help!

於 2025 年 12 月住了 5 晚

10/10 優異

Susana (SAN DIEGO)

家人同遊

2025 年 12 月 24 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We had a very good stay at the Grand Palladium Select. I’m giving it five stars mainly because the staff is extremely polite, kind, and genuinely helpful. The property is pretty clean overall, although there are a few areas that could use some maintenance. That said, it’s clear they’re actively working on improvements—some parts have been completely renovated, some areas feel brand new, and a few sections look like they’re next on the list. Once everything is finished, this place is going to be truly amazing. The beaches are very nice and the pools are great, but what really makes the experience stand out is the service. If you can, I honestly recommend leaving small tips for the wait staff and service team—those small gestures really help and are truly appreciated. Check-in was a bit delayed and rough at first, but once the concierge team reached out to me on WhatsApp, everything became much smoother and more streamlined. A special thank you to David and Cielo from the concierge team for their communication and for making sure our restaurant reservations were handled and that we were taken care of. We were greeted and treated very well by all the restaurant staff, and I want to recognize a few people specifically who made a big positive impression and whose names I made sure to remember: Lizbeth and Maria at Es Niu, as well as the kitchen team—everyone was wonderful. At Dorado, Fernando was excellent. Also, Viviana, Viri, and Diana were amazing and consistently checked in

於 2025 年 12 月住了 5 晚

8/10 不錯

Stephanie

2025 年 12 月 21 日

讚好：整潔度、設施服務和住宿狀況

Room, staff and amenities were super.

於 2025 年 12 月住了 7 晚

10/10 優異

Emmanuel

2025 年 12 月 21 日

讚好：整潔度、設施服務和住宿狀況

Todo muy bien estuvo espectacular

於 2025 年 12 月住了 4 晚

10/10 優異

Ana Liza Pipit

家人同遊, 親子同遊

2025 年 12 月 21 日

讚好：整潔度、設施服務和住宿狀況

Great resort, staff one of the best we’ve ever been to.

於 2025 年 12 月住了 7 晚

10/10 優異

Jayson

2025 年 12 月 13 日

讚好：整潔度、設施服務和住宿狀況

This resort gave me one of the best vacation experiences I’ve ever had. From the moment I arrived, the hospitality and security were exceptional. Reception set the tone, and Martin deserves a huge shoutout—he was incredibly patient and explained everything about the resort, the restaurants, and the activities in detail. We were also assigned our own concierge team, Dave and Cielo, and they were outstanding. Whatever we needed, they handled it—from answering questions to booking our restaurant reservations. Jesús at the front desk was also extremely accommodating with reservations. They made the entire trip stress-free. The buffet and restaurants were spotless, and the staff in both the dining area and the kitchen were generous, attentive, and truly dedicated to great service. I’m genuinely grateful for this experience, and I’ll be recommending this resort to my coworkers, colleagues, friends, and family. A perfect place for a smooth, worry-free vacation.

於 2025 年 12 月住了 6 晚

2/10 很差

Jeannette (La Puente)

家人同遊, 親子同遊

2025 年 12 月 11 日

不滿：職員與服務

My luggage was delayed and the hotel failed to notify me it was delivered even after I inquired multiple times. They never gave it to me and it’s been missing now for 2 weeks. They ruined my family vacation! Additionally there was construction taking place next to our hotel. There were some days when the pathways were closed so you had to walk around. Would have been good to have a prior notice.

於 2025 年 11 月住了 4 晚

8/10 不錯

Robert

伴侶同遊

2025 年 12 月 11 日

讚好：整潔度、設施服務和住宿狀況

room was fine, could of been cooler as it was still hot in there. Though we had a major issue with getting in our room the first 24hrs and they seemed to not help us until we threated to talk to manager and wanted a day no charge. very frustrating . David the consirge was good, but Ceilo was not. the issue didn't get completley fixed in the long run, and still had issues getting into our room for the rest of the stay but it worked out. no compensation was given to us which i found was not good. they should of done at least a free massage or free night, but instead gave us vouchers for hydro therapy which was a value of $50 us each. and it wasn't that great

於 2025 年 12 月住了 3 晚

10/10 優異

Mohamed (Irvine)

2025 年 12 月 9 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 11 月住了 7 晚

10/10 優異

Vitaliy

2025 年 12 月 6 日

於 2025 年 11 月住了 9 晚

10/10 優異

Jorge

伴侶同遊

2025 年 12 月 5 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Overall good stay. Staff was very attentive, our concierge Cielo was awesome and constantly checked on us. Carlos was great at casino night and had a very good vibe. Luis at the TRS pool was top notch. Overall bartenders and restaurant staff were friendly and efficient. Thanks to Expedia (not sure if Expedia in general or due to our Platinum status) we received an upgrade to “vip” which gave us access to TRS facilies and restaurants. The food (especially breakfast and buffets) were night and day between TRS and the other “lower-end” parts of the resort, which made our experience much more enjoyable. Unfortunately the buffet at the non-TRS properties was below par for a 5 star restaurant. Romance bungalow was very unique and neat, nice to not have neighbors above or below you. Ovearll this is a good property, and would come bacl but probably book TRS next time.

於 2025 年 11 月住了 4 晚

2/10 很差

Vilma

2025 年 12 月 4 日

不滿：整潔度、職員與服務和住宿狀況

於 2025 年 11 月住了 9 晚

10/10 優異

Omar Albert

2025 年 12 月 3 日

讚好：整潔度、職員與服務和住宿狀況

於 2025 年 11 月住了 5 晚

10/10 優異

Ernesto Tomas

親子同遊

2025 年 12 月 3 日

讚好：整潔度、設施服務和住宿狀況

The room was very nice.

於 2025 年 11 月住了 1 晚

10/10 優異

Alain

伴侶同遊

2025 年 12 月 2 日

讚好：整潔度、設施服務和住宿狀況

Excellent sejour encore une fois! La beauté des chambres, le confort, la délicieuse nourriture, tout était parfait. Et que dire du service! juste wow! Nos dévoués butlers étaient incroyables (Jesus, Jorge, Carlos et Miguel) et que dire de la gentillesse et le professionalisme de Fernanda Picharo qui nous a organisé des vacances incroyables avec plein de petites attentions! Elle nous a assistés tout au long de notre séjour. Merci! Nous reviendrons encore et encore.

於 2025 年 11 月住了 3 晚

白沙灘 Grand Palladium 精選度假村及水療中心 - 全包

Grand Palladium Select White Sand Resort & Spa - All Inclusive

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