one of female staff (宮田XX), attitude sucks, not helpful and not speak 'easy' English. when we asked her help for booking a restaurant for us, she was reluctant and even gave us a very bad feeling.
but the shuttle service is great, we saved a lot of money on transportation by using this service.
真實旅客
4/10 欠佳
真實旅客
2016年12月30日
不滿:整潔度、住宿狀況和客房舒適度
真實旅客
8/10 不錯
Jackie (Taiwan)
2016年11月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Experience
Good service, polite and helpful staffs, clean room, nice breakfast, ground transportation convenience with frequent shuttle bus service, location close to Kobe International Convention Center with 5 minutes walking distance, close to some nice parks, safe to hiking and running in the clean city, good to take nice picture and sightseeing...