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Sunborn - 倫敦的評價

4 out of 5
Sunborn - 倫敦
Royal Victoria Dock, London, England

評價

8.6

優異

10 分評分，優異；1000 則評價中有 534 則" "
8 分評分，不錯；1000 則評價中有 294 則" "
6 分評分，一般；1000 則評價中有 82 則" "
4 分評分，欠佳；1000 則評價中有 50 則" "
2 分評分，很差；1000 則評價中有 40 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

CHI WAI

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel that worth to stay with
Nice staff, delicious breakfast. All is good if you can accept no parking space available there.
於 2023 年 8 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
特别好的酒店，房间很宽敞，吃的种类多。
於 2019 年 4 月住了 1 晚

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely Hotel, great breakfast, large rooms, close to Excel and easy to get to the O2 arena via the cable car.
於 2024 年 4 月住了 1 晚

10/10 優異

Catherine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location ideal. 2 minutes from a tube station, away from the hussle and bustle of London, quiet setting with beautiful views of the docklands and shops and restaurants close by. Brilliant for the O2. Stunning yacht with big rooms and excellent service. All very competitvely priced. Definitely recommend.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Marcia

讚好：整潔度
不滿：設施服務和住宿狀況
The property is clean a big plus. However, the property is advertised as having cable but all the rooms have terrestrial channels only. Big minus as we planned to escape the children, eat, sleep and watch TV. The coffee machine did not work. A member of staff having attempted to fix it for 20min eventually replaced it. Which he should have done immediately to avoid infringing on our time. We were provided with only one bath towel. The menu for room service is extremely limited although the quality of food is good. We checked out one night early so also lost out financially (We have better amenities at home) Overall, the yacht is the selling point so glad we went it wasnt a 'celebratory' event though because of all the lack of attention to all the small details that would have made it a good experience for us.
於 2024 年 4 月住了 2 晚

10/10 優異

Christian

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great, we had dinner in The restaurant, food was lovely. Stayed before many times and will continue to us it as our east London sleep spot.
於 2024 年 4 月住了 1 晚

10/10 優異

Neil

於 2024 年 3 月住了 1 晚

10/10 優異

caroline

伴侶同遊
Loved this unique experience would definitely recommend it to family and friends
於 2024 年 3 月住了 2 晚

10/10 優異

Amie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel ! Beautiful scenery
於 2024 年 3 月住了 1 晚

10/10 優異

Mercy

讚好：整潔度、職員與服務和住宿狀況
Nice experience
於 2024 年 3 月住了 1 晚

10/10 優異

Amanda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very different experience staying upon this boat hotel. Large rooms, comfortable beds, good breakfast. Overall we enjoyed our stay. Bathrooms a little on the small side but adequate.
於 2024 年 3 月住了 2 晚

8/10 不錯

Liam

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Lovely but i think a tip should not automatically be added to the bill
於 2024 年 3 月住了 1 晚

8/10 不錯

Holly

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Sophia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel to stay , food lovely, staff helpful and friendly. Would recommend people to stay here.
於 2024 年 3 月住了 1 晚

10/10 優異

Ashraff

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

joanne (lowestoft)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent service and quality stay, cost effective… We will be back, Many thanks
於 2024 年 2 月住了 1 晚

10/10 優異

Claire (South Ockendon)

伴侶同遊
讚好：整潔度和住宿狀況
Charming hotel, bar and restaurant were both exquisite. Views were beautiful especially at night time.
於 2024 年 2 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Claire, Thank you for sharing your feedback on your recent stay at Sunborn London. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Joshua

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Joshua, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

8/10 不錯

Sithembile

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and very clean.
於 2024 年 1 月住了 2 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Sithembile, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Peter Wilhelm

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
it was very nice and perfect
於 2024 年 1 月住了 1 晚

8/10 不錯

Lancelot

於 2023 年 12 月住了 2 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Lynsey, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Lynsey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Lynsey, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Claire

於 2024 年 1 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Claire, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

RAJNEET (London)

讚好：整潔度、職員與服務和住宿狀況
Excellent stay. Management was very attentive to our needs and made our stay special.
於 2024 年 1 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Rajneet, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Ayotunde

於 2023 年 12 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Ayotunde, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Alison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Christmas on the Sunborn
We booked this stay last minute, when our Christmas plans changed. We were able to book Christmas lunch and then decided to stay the night. The room (cabin) was luxurious with bathrobes, coffee machine and everything needed for a comfortable stay.
於 2023 年 12 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Alison, Thank you for sharing your feedback on your recent stay at Sunborn London. It was a pleasure to have you onboard.Thank you for your kind words. We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Martyn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Excellent stay and grateful reception were able to give us adjacent rooms. Buffet breakfast was also very good
於 2023 年 12 月住了 1 晚
Ronnie Patel 於 2024年2月7日的回應
Dear Martyn, Thank you very much for your time and for sharing your feedback on your last stay at Sunborn London. It was a pleasure to have you onboard.We always thrive to provide the highest standard of service to our guests and we are truly happy to read that you had a wonderful stay with us. Once again thank you for choosing to stay at Sunborn London Yacht Hotel! Please do not hesitate to contact me directly when planning your next trip to London and I will ensure we will make your future stay extra special. Kind Regards, Ronnie PatelDuty ManagerSunborn London Yacht Hotel

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Totally recommend
Fantastic location and great experience
於 2023 年 12 月住了 2 晚
Amara 於 2023年12月19日的回應
Dear Karen,We are thrilled by your amazing feedback - thank you for sharing your thoughts! Its been a great pleasure being host during your time in London and we are looking forward to welcome you back in the near future.Best regards

10/10 優異

Lisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent experience.. from the yacht to staff everything was wonderful and was kindly upgraded for my birthday
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月15日的回應
Dear Lisa,We wanted to extend a heartfelt thank you for taking the time to share your experience at Sunborn London and leave a review about your recent stay at our hotel. Your feedback means a lot to us!Amara FouadeAssistant Front of House managerSunborn London Hotel

10/10 優異

Michelle

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月13日的回應
Dear Michelle,Thanks for rating your recent experience at Sunborn London.We are happy that your stay with us was perfect.KindestAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 優異

Alistair

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sunborn break
Lovely hotel ,nice location,friendly staff beautiful atmosphere.but sausages were horrendous
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月11日的回應
Dear Alistair,thank you for leaving a post stay review following your recent experience at Sunborn London.We are glad you enjoyed your stay so much and received great service.Your comments about the sausages at breakfast will be addressed to the relevant department.Thank you for having chosen Sunborn London and we are looking very much forward to welcoming you back in a not too distant future.SincerelyAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 優異

Catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月11日的回應
Dear Catherine,We are thrilled by your amazing feedback - thank you for rating us following your stay at Sunborn London! Its been a great pleasure being host during your time in London and we are looking forward to welcome you back in the near future.Best regardsAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 優異

Mark

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Fab location
What a great venue! Right next to the exhibition centre where I was working. Rooms are a decent size Only slight downside was the bar, which struggled to keep up with the early evening rush
於 2023 年 11 月住了 2 晚
Amara 於 2023年12月11日的回應
Dear Mark,Please accept our sincerest and gracious thanks for this review following your recent stay. We are delighted that you enjoyed your stay and that you received great service.Please return soon!SincerelyAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 優異

Tracy

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet ,peaceful and beautiful
Great one night stay at a quieter location of London. Lovely rooms, bar, lounge and great breakfast. Would have been nice to have been served coffee/tea at breakfast rather than self serve, but other than that everything was great.
於 2023 年 12 月住了 1 晚
Amara 於 2023年12月11日的回應
Dear Tracy,Thank you very much for taking the time to tell us about your recent experience at Sunborn London. Our entire team is looking forward to welcoming you back for another unforgettable stay soon. SincerelyAmara FouadeAssistant Front of House managerSunborn London Hotel

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I cant fault this place. The service, the staff were top class. Breakfast was great, room was fantastic and great river view. Absolutely loved it.
於 2023 年 12 月住了 2 晚
Amara Fouade 於 2023年12月5日的回應
Dear Steven,We are thrilled by your amazing feedback - thank you for sharing your thoughts! Its been a great pleasure being host during your time in Sunborn London and we are looking forward to welcome you back in the near future.Best regardsFront of House

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Amara Fouade 於 2023年12月5日的回應
Dear Michelle,We appreciate your feedback following your recent stay at Sunborn London.We are looking forward to meeting you soon.Front of House

8/10 不錯

bradley

於 2023 年 11 月住了 1 晚
Amara 於 2023年12月19日的回應
Dear Bradley,We wanted to extend a heartfelt thank you for taking the time to share your experience and leave a review about your recent stay at our hotel. Your feedback means a lot to us!

10/10 優異

Geoffrey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Amara Fouade 於 2023年11月26日的回應
Thank you for taking the time to post your most recent experience at Sunborn London.Your feedback means a lot to us!

8/10 不錯

Rosemarie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Amara Fouade 於 2023年11月26日的回應
Please accept our sincerest and gracious thanks for this review following your recent stay. We are delighted that you enjoyed your stay and that you received great service.Please return soon!Sincerely,

8/10 不錯

Jeremy

讚好：整潔度、職員與服務和住宿狀況
When is a boat....
Great hotel on a boat but...it doesnt really feel like a boat. No complaint just an observation
於 2023 年 11 月住了 2 晚
Amara Fouade 於 2023年11月26日的回應
Dear Jeremy,We wanted to extend a heartfelt thank you for taking the time to share your experience and leave a review about your recent stay at our hotel. Your feedback means a lot to us!

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Below par customer service.
Room not ready at check in time (3pm) Plug sockets in room didn’t work. After numerous complaints verbally and in writing no acceptable response came. Won’t recommend or stay here again.
於 2023 年 7 月住了 1 晚
Amara Fouade 於 2023年11月26日的回應
thank you for your feedback on your recent visit to Sunborn London. We are thankful for your comments and will share it with the relevant departments.Best regards

10/10 優異

Monika

於 2023 年 11 月住了 1 晚
Amara Fouade 於 2023年11月26日的回應
Dear Monika,Thank you very much for taking the time to tell us about your recent experience at Sunborn London. Our entire team is looking forward to welcoming you back for another unforgettable stay soon. SincerelyAssistant Front of House managerSunborn London Hotel

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Did enjoy but with a few issues.
I took my sister here for her 50th birthday treat. We had a nice time. I was a bit disappointed that we didn’t get the twin room I asked for. I was told we could have that when I emailed to ask. The room was very clean but very hot and the air con didn’t work so they bought us 2 fans up which did really help. Also had to ask for more towels as was only left one. The staff were lovely and very helpful.
於 2023 年 11 月住了 1 晚
Amara Fouade 於 2023年11月15日的回應
Dear Guest,Warm greetings from Sunborn London!Firstly, I would like to express my sincerest appreciation to you for having chosen Sunborn London For your sister's 50th birthday. We are delighted to read that your overall stay with us was enjoyable.However, I took note of the challenge you encountered with your room (temperature, bed layout). While I do sincerely apologize for the inconvenience caused, your constructive comments will certainly motivate us to find solutions in a timely manner.Thank you once again for sharing your constructive comments with us and for choosing to stay at Sunborn London. My colleagues and I look forward to welcoming you back again in the futureAssistant Front of House managerSunborn London Hotel

10/10 優異

Niamh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay, great location, clean, friendly helpful staff, lovely meal in restaurant.
於 2023 年 10 月住了 1 晚
Amara Fouade 於 2023年11月15日的回應
Dear Niamh,Thanks so much for taking the time to leave us feedbackWe hope to see you again soonAssistant Front of House

8/10 不錯

Yolanda

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Everything was very good apart from a slow internet service.
於 2023 年 10 月住了 1 晚
Amara Fouade 於 2023年11月15日的回應
Dear Yolanda,Thanks so much for taking the time to leave us feedback.We hope to see you again soonAssistant Front of House

10/10 優異

Matthew

於 2023 年 10 月住了 1 晚
Amara Fouade 於 2023年11月26日的回應
Dear Matthew,We are absolutely delighted to hear that you had a wonderful experience during your time with us. It brings us great joy to know that our team's efforts to provide exceptional service and a comfortable stay made your visit memorable.Best regards,

10/10 優異

Janet

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We’ve stayed more than once and love it clean and very friendly staff all very helpful
於 2023 年 10 月住了 1 晚
Amara Fouade 於 2023年11月15日的回應
Dear Janet,Thanks so much for taking the time to leave us feedbackWe hope to see you again soonAssistant Front of House

10/10 優異

Benjaman

於 2023 年 10 月住了 1 晚
Amara Fouade 於 2023年11月15日的回應
Thank you Benjaman for rating your experience at Sunborn London 5 out of 5.We are glad you enjoyed your stay amd you received great service.Assistant Front of House

10/10 優異

Nicholas Preston

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Amara Fouade 於 2023年11月15日的回應
Dear Nicholas,Thanks so much for taking the time to leave us feedbackWe hope to see you again soonAssistant Front of House