默克爾酒店 | 熱門默克爾住宿限時優惠每晚可低至 HK$563

「Clean Room and Wonderful Staff」

「Room was very clean, Staff was courteous and helpful and the breakfast was wonderful!」

「This is a very unreliable hotel; it's the first hotel I've ever been scammed in all my travels across America.」

「Management Chaos and Extremely Poor Service (Stayed 12/26-12/27) My stay from 12/26 to 12/27 was highly disappointing due to inconsistent management and unprofessional staff. Upon arriving late after a long road trip, the front desk was disorganized and even asked if I had "already checked in," causing a 15-minute delay for no reason. I had specifically pre-purchased breakfast and confirmed the hours with the front desk, who stated it ended at 10:30 AM. However, when I arrived with my family...

「I did not receive a refund of my deposit」

「Unfortunately we had the fire alarm go off 3 times which was a result of a customer not complying with the rules. It was difficult for our daughter with health issues. It in no way reflected in the support and concern of the staff and excellent response of the Abilene fire department.」

「☺️」

「Do not book here. You will be disappointed! Amenities do not work. Had to use pliers to get the stovetop to work. No cable for two days. No hot water for two days. Washers in the laundry do not work. We had to go off site to wash clothes. Incorrectly charged for pets. Site says $85 per dog per week. It’s $200 per dog per week. Suspicious charges & rate changes on our card.」

「While the room was reasonably clean my biggest complaint was the shower. It was the puniest shower I have ever seen in a Holiday Inn. Very weak. I long for the good old days when you had access to a little bar of soap, a little bottle of shampoo and conditioner. I hit my head twice on the bracket holding the the bottles of shampoo, etc. For the second day I purchased a bar of soap at Wal-Mart and felt like I was truly clean. How far have the brakfasts fallen at Holiday Inn Express? I used...