Puerto Morelos Monumento Ruta de los Cenotes Hotels

"long, but please read. Been to Mexico at least 15+ times @ diff resorts. call from front desk about “welcome package” first day. Went to front desk, they directed us to timeshare people, we left to head to pool. didn’t say a word to anyone & never bothered about timeshare again. Pros: great vegetation & Wild life. random animals around resort were cool. Staff does best to give good service (less butlers). DO NOT UPGRADE to platinum. Complete waste of money. Cost $55/person per day USD, butler to help with reservations/anything needed, premium liquor, better view, etc..butler didn’t contact me until I went into the platinum lounge to say I hadn’t heard from anyone 2 days after arriving, then got a text asking if I needed anything. Never met/saw either of the 2 butlers in person, not sure they were even real. Still wonder if it was AI texting. Half our group upgraded & got no help from any butler. upgrades in other countries, butlers meet in person & help with everything. only able to make 1 dinner reservation before arrival by emailing hotel. Told no reservations avail most nights. Forced to eat buffet 4 nights in a row. Food & drinks awful. 6 of 21 ppl got food poisoning on diff days over 8 days. Top shelf vodka was smirnoff. Older hotel is fine & knew the beach sucked, but bad food, drinks, bad cell service & butlers that don’t exist..not ok. Cancel if you can. Stay @ fiesta americana condesa or hyatt ziva in cancun for amazing time! "

"yes"

"Wonderful property located within a gated community. There’s a small, very beautiful beach and a pool almost right next to the house — extremely convenient. It’s a very quiet and scenic place you won’t want to leave. You can take a picturesque path to another larger beach (where the Riu hotels are located) if you’d like a bit of variety. The home is very comfortable, fully equipped with everything you need and even more for a truly relaxing stay (beach towels, swimming gear, board games, etc.), and it’s spotlessly clean. Check-in and check-out are quick and easy. If we come back to Jamaica, we would definitely stay here again"

"Loved the lazy river pool, the hammocks all over the resort not just by the beach or pool, enjoyed having our suite cleaned everyday, the nice staff, definitely a resort I’d return to. "

"Great clean property with spacious rooms. The only thing i would complain about is the food . Food is mediocre and There is only 1 restaurant that’s split in half . They say 6 restaurants but the reality is its only one the serves different food every night . You don’t have the much of choice of what kind of you want to eat ."

"This place is a dream for anyone looking to get out of the hustle and bustle of Playa or Cancun. It is an ideal distance from both cities and nestled just outside of Puerto Morelos, which is a hidden gem for people that love good food and a chill vibe. I strongly recommend Sota Human Space. The accommodations are the best I've ever stayed at."

"The dinner reservations are a total mess. People being sent away with no availability from the conceriege "

"Great Staff, location, beautiful sunrise, hotel’s exterior and interior, grill and pool. Not so good Water leak The smell of sewage No hair drier No clean up room for 4 days.(By mistake, or something like that...)"

"5 star it was a butefull place and the personet was very nice whit us tank you "