Cartagena Neo-Gothic Church Ruins Hotels

"Ac good shower good cleaning good shop and beach nearby "

"Room was nice overall. Stayed in the premium with a balcony."

"Everything was clean and the staff were friendly and attentive. The pool area was nice and cool. The only thing was the mattress was too firm. Other than that I have complaints about the amenities. "

"The most horrible experience, we took the house, and it was very nice but when we arrived they was waiting for us to charge extra money for each person, I booked a house for 8 people and it was suppose to be for my family of 5, but when we arrive they charge for each person I was very mad because they never said anything for us before to charge the book it’s obvio you book a house for 8 we will be more than one. And at this time I tried to book one more room because it was so expensive at the end to the argument the manager said ok I’ll make an adjustment but it was too late because I booked another room I asked for the refund and they took my money!! The place is beautiful but the manager and some people that work over there are so rude!! Definitely I’m not coming back, my friend asked me and reference to them don’t go! They are waiting to see what they can charged for you "

"It’s nothing like it looks and it boring no activities no exclusive nothing room small bugs everywhere we have to pay every time you take a ride back to the city on the boat just totally aren’t there. I didn’t stay 24 hours there I was gone in 12 in the city."

"We are accustomed to staying at luxury properties, which is precisely why we chose Makani Luxury. Unfortunately, the experience we encountered was far from what one would expect from a property carrying the “Luxury” designation. From the very beginning, the experience lacked the transparency and level of service expected at this price point. Upon arrival, we were taken to a beach area where guests wait for transportation to the hotel. There was no dock or proper boarding area. Instead, we were asked to wait directly on the sand under the sun for more than 30 minutes. There was no shade, no umbrellas, no water offered, and no seating available. Guests were left standing on hot sand in direct sunlight with no basic hospitality while waiting to be transported. When the transportation arrived, it was not a speedboat as one would reasonably expect from a luxury property, but rather a small local boat (yola). We were required to remove our shoes, walk through the water, and board the boat under conditions that were never disclosed during the booking process. After arriving at the island, we had still not had water or food for quite some time. We politely asked if we could sit at the restaurant and have lunch while waiting for our room to be ready. However, we were told that we could not dine until completing the property tour and were asked to wait on a sofa instead. Later that evening we also discovered that the hotel does not provide food service after 10:00 PM, "

"I loved everything about this place "

"It was clean. It is like a tiki hut. No wifi, no tv. Updated bathroom. They had a nice private plunge pool. They came and took dinner order. It took awhile to get dinner, but they are walking up mountain. It is not for anyone who can't do a lot of stairs. I would have liked a blanket on the bed and hot water. Overall, I recommend this to anyone who wants to enjoy nature and the person they are with. "

"Rooms cleaned daily with a Cozy cabin like ambiance. Food & Drinks Fresh Made to order. Staff Very hospitable and Kind Always willing to assist in every need. They made us feel like Home! "