“We are accustomed to staying at luxury properties, which is precisely why we chose Makani Luxury. Unfortunately, the experience we encountered was far from what one would expect from a property carrying the “Luxury” designation.
From the very beginning, the experience lacked the transparency and level of service expected at this price point.
Upon arrival, we were taken to a beach area where guests wait for transportation to the hotel. There was no dock or proper boarding area. Instead, we were……
“We are accustomed to staying at luxury properties, which is precisely why we chose Makani Luxury. Unfortunately, the experience we encountered was far from what one would expect from a property carrying the “Luxury” designation.
From the very beginning, the experience lacked the transparency and level of service expected at this price point.
Upon arrival, we were taken to a beach area where guests wait for transportation to the hotel. There was no dock or proper boarding area. Instead, we were……
Adrian