This hotel was undergoing construction and did not inform us until after book. Expedia also did not advise us of the constructionz
Adrienne
於 2025 年 7 月住了 2 晚
10/10 優異
L RODERICK
伴侶同遊
2025 年 7 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Even though the Property was under going a renovation in the Lobby, it did not interferer with the professional service that we received!
L RODERICK
於 2025 年 7 月住了 1 晚
10/10 優異
Dionne
家人同遊
2025 年 7 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, 2 blocks from Times Square. Hotel is close to all the Times Square action but quiet enough to relax at the end of your day activities.
Dionne
於 2025 年 7 月住了 2 晚
8/10 不錯
Barbara
家人同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
The only reason I gave the property a good rating instead of excellent was because of the amount of renovation going on. Expedia should have informed potential guests of the amenities that were affected. It really does make a considerable difference.
Barbara
於 2025 年 7 月住了 2 晚
8/10 不錯
Mark (Philadelphia)
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
under construction
Mark
於 2025 年 7 月住了 1 晚
10/10 優異
Anita Brooke Perry
家人同遊
2025 年 6 月 29 日
讚好:整潔度和職員與服務
Shame the restaurant was closed for renovation but everything else was great.
Anita Brooke Perry
於 2025 年 6 月住了 3 晚
8/10 不錯
Glenn R
家人同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
SOFITEL is in midtown, so restaurants are on the block and several subways and Broadway area are easily reached. The hotel was a bit quiet because they are in the middle of a renovation, but you would not have know that from how well the staff helped us and how quiet the floors are
Glenn R
於 2025 年 6 月住了 3 晚
4/10 欠佳
Jason
2025 年 6 月 29 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Hotel is under construction no restaurants or gym available. Didn’t mention this at time of booking
Jason
於 2025 年 6 月住了 2 晚
10/10 優異
Timothy (Crane Hill)
2025 年 6 月 22 日
Timothy
於 2025 年 6 月住了 2 晚
10/10 優異
Shankar Babu
2025 年 6 月 21 日
讚好:整潔度、設施服務和住宿狀況
Shankar Babu
於 2025 年 6 月住了 1 晚
10/10 優異
marshall
伴侶同遊
2025 年 6 月 16 日
讚好:整潔度、設施服務和住宿狀況
Wonderful French breakfast and room service
marshall
於 2025 年 6 月住了 2 晚
10/10 優異
Olman
2025 年 6 月 5 日
Olman
於 2025 年 5 月住了 1 晚
10/10 優異
jeffrey
2025 年 5 月 25 日
jeffrey
於 2025 年 5 月住了 1 晚
10/10 優異
Alejandro
商務旅客, 多人同遊
2025 年 5 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, great place.
Alejandro
於 2025 年 5 月住了 4 晚
10/10 優異
Oniel
伴侶同遊
2025 年 5 月 12 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
EXCELENTE SERVICIO AL CLIENTE
Oniel
於 2025 年 4 月住了 1 晚
10/10 優異
Kyle
2025 年 5 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best hotel in New York. Proximity is incredible. A bit dated but the cleanliness is 10/10!
Kyle
於 2025 年 5 月住了 1 晚
6/10 一般
Robert
多人同遊
2025 年 5 月 9 日
讚好:整潔度、職員與服務和設施服務
I have stayed the Sofitel many times. This time however the lobby was under construction and there was no where to sit downstairs. I was not told when I booked the rooms that the hotel would be under construction. The price of the room was higher than last time I stayed and I thought it should have been discounted since the hotel was under rennovation. I brought another couple with us and they were disappointed by the hotel's appearance. This was the first time they stayed there.
Robert
於 2025 年 5 月住了 1 晚
8/10 不錯
leslie
多人同遊
2025 年 5 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very well trained , friendly and courteous and I appreciate that ! The sheets and towels are high quality and the bathroom was spacious and provided nice amenities . The carpet in my room was very worn and stained however , which gave me an ick feeling I don’t expect in a hotel billed as “ luxury.” I would have appreciated a coffeemaker in the room as well. They are doing renovation on the lobby level so obviously that changed my experience and I wish I would have known because i would have chosen the Algonquin down the street for this trip ! I chose Sofitel because I wanted something a bit more special and was disappointed it was just average for the 600$+ a night we paid .
leslie
於 2025 年 5 月住了 2 晚
10/10 優異
Erin schneider
家人同遊
2025 年 4 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Erin schneider
於 2025 年 4 月住了 1 晚
10/10 優異
Jonathan
多人同遊
2025 年 4 月 29 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Solid Hotel
Great location. Very nice room. Unfortunately, the lobby is under renovation so there are no dining or drinking options.
Jonathan
於 2025 年 4 月住了 1 晚
10/10 優異
Elizabeth
伴侶同遊
2025 年 4 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Accommodating and friendly staff. Our room was clean and spacious. Only complaint is the gym was a bit small
Elizabeth
於 2025 年 4 月住了 1 晚
10/10 優異
真實旅客
2025 年 4 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2025 年 4 月住了 2 晚
6/10 一般
Charles
2025 年 4 月 26 日
讚好:整潔度
不滿:職員與服務和客房舒適度
Huge disappointment...
This hotel had some sort of "computer issue" that had them suddenly overbooked. Without any prior notice before arriving, we were downgraded during check-in from our beautiful large suite to a small standard room. We had to ask multiple times for the new rate we would be paying, since the room we were in was much less expensive than the one we had pre-paid for. Finally got that sorted after much effort on our part. Had to have maintenance come up to repair the air conditioning on our 2nd night. Overall not impressed with this hotel. We have stayed here before, but will most definitely choose a different hotel next time we are in NY.
Charles
於 2025 年 4 月住了 3 晚
6/10 一般
真實旅客
家人同遊
2025 年 4 月 23 日
3,5 Estrelas no máximo
Hotel bem localizado, mas com manutenção a desejar. muito antigo e um pouco mal cuidado. Staff sem sinpatia. não merece ser classificado como 5 estrelas.