"A fantastic, truly relaxing stay. This was our first time visiting Rakuten Stay Villa Nikko with our dog. The villa was impeccably clean—the best I’ve seen in a rental in a long time, with absolutely no trace of previous pets. The modern design, comfortable beds, and cozy couch made it easy to unwind, and the kitchen was surprisingly functional and easy to use. Wonderful, pleasant staff, too. We will definitely be back."
"The breakfast and dinner buffet had an astounding assortment to choose from. Quality was good. Many drink options. Most of the staff was wonderful. The onsen bath had only 4 washing stations which was highly insufficient. They need at least 2 more. The outdoor baths were on the top floor and one was shaped like a boat. Nice."
"Perfect location right across the JR Nikko train station. Also where the bus stops before Tobu-nikko. Staff was friendly. The rooms are clean and comfortable, perfect size. There’s a restaurant downstairs, free coffee, and the onsen was awesome after a day of walking."
"The staff were so welcoming and the room was wonderful with a view over the river. The onsen also has this view and was so relaxing.
The food is Japanese with no English options so be aware when you are booking. It was beautifully crafted and served."
"A beautiful historic hotel right across from Nikko Park making it easy to visit the shrines and temples. The hotel offers a shuttle from the train station to its property. And the bus stop is a short walk down the hotel road to get to other areas. The staff were very accommodating and helpful. The rooms were large and affordable. I would definitely stay here again."
"We stayed in a Japanese style room, which was beautiful, and unusually spacious compared to other hotel rooms in Japan. The buffet style evening meal and breakfast were both delicious, with a huge range of Japanese and international dishes to choose from. Staff were fluent in English and very welcoming and helpful. The hotel has it's own onsen, which was a lovely experience. A highlight of our holiday."