搜索西宫市的城堡

“若搭飛機到神戶國際機場前來，這裡是最便利的地方，拉著大行李乘機場港灣線的捷運10分鐘內抵達。飯店提供市區免費接駁巴士到新大阪、三宮站；惟從新大阪回飯店，不可中途三宮站下車，需直接回飯店。早餐在30樓風景好，吃起來更美味。”

“Room was very clean, staff very helpful.”

“房間很大，但是比較殘舊，有接駁車去機場很方便。”

“以四星酒店來說，自助早餐水平只算一般。客人弄掉食物煲蓋到地上，餐廳職員拾起便直接蓋回煲上，清潔程度可怕!”

“"Terrible customer service and zero hospitality. I checked in on June 4 and asked to book the free shuttle bus. The staff refused to help and told me I had to use the self-service kiosk the day before my checkout. However, when I tried to book on June 6 at 10:00 AM, the kiosk system failed and only allowed same-day bookings. I went to the lobby multiple times for help, but the staff completely ignored my problem and insisted it was 'self-service.' The staff here care more about pushing guests to……

“We enjoyed the excellent service from Keihan Universal Tower. The check-in & check-out procedure is smooth. The room is clean and spacious. The bathroom is perfect for my kids bath together. The location is perfect for Universal Studios and there is a Family Mart just downstairs. We will definitely visit again if we go to Universal Studios Japan next time. ”

“早餐豐富、房間舒適整潔、職員友善、地點方便。”