"The hotel is a bit tried I stayed here when it was the hard rock not much has changed.
We had a couple of niggles with our room not resolved.
Housekeeping let themselves in early in the morning several times. No knocking which i found rude.
Paid for a king size room don’t waste your money."
"LOVELY STAFF AND WE WERE GREETED WARMLY AND LUGGAGE TAKEN TO OUR ROOM. RECEPTIONIST ASKED OUR PREFERENCE FOR A ROOM AND WE WERE GIVEN A GROUND FLOOR ROOM CLOSE TO ESCALATORS AND DINING ROOM. ROOM WAS EXCELLENT, PRISTINE AND WITH ALL THE AMENITIES WE REQUIRED. STAFF AT BREAKFAST WERE LOVELY TOO AND VERY HELPFUL. THIS WAS OUR THIRD VISIT BUT WE WILL BE BACK AGAIN NEXT YEAR."
"Air conditioning wasnt working and blowing hot on the hotest day of the year (In May). had to report this to reception to get it fixed. And the "Promised" free drinks didnt happen for my Birthday - I had to chase up 3 times before eventually get offered 2 free drinks for my wife an myself. Other thank this, the room was adequate, and the hotel was well kept and clean."
"Clean, quite spacious room for 3 people. Another chair- only one - would have been useful. Had an issue with sockets/ tv tripping a couple of times but dealt with quickly when reported. Lovely breakfasts. Staff very helpful.
The room would have benefited from double or secondary glazing as being on a main road it was noisy. The complimentary ear plugs unfortunately were unsuitable as the design was painful in the ears. We did manage to sleep and enjoyed our stay."