"Stayed two nights at the Fitzwilliam Hotel last week and the hotel staff could not have been more accommodating. A huge shout out to the concierge desk consisting of Gerard, Paul, and Gavin; all of whom went out of the way to make our first visit to Belfast comfortable and memorable. Although most of the city restaurants and bars were closed during the late afternoon due to the recent protests/demonstrations, the concierge staff made several recommendations for places that they knew would remain open, where the food was good, and where we would feel safe: the Morning Star, Kelly's Cellars, and the Mourne Seafood Bar next door to Kelly's Cellars. Lastly, knowing that my wife and I wanted to book a two-hour Black Taxi tour, the concierge desk recommended Paul, who everyone refers to as "Starsky" at a cost of 80 pounds. Instead, of a two-hour tour, though, for the next 3 1/2 hours, Paul drove us along Falls Road and Shankill Road where we learned all about the challenging moments and troubles in Belfast, while seeing the city's murals and peace walls, and hearing the various versions of Ireland's history, at no additional charge. In addition to the Titanic Museum, a Black Taxi tour with Starsky is a "must"."