“Our experience in the hotel was good. The room was clean and tidy. Staff were very friendly and helpful. We went to different places in Switerland in our 7-day trip. Bern is the best place and this hotel is the one we like most. ”
“I had a lovely stay at the hotel, the room was very clean and cosy. The staff were all super friendly, the food was delicious and the general atmosphere was lovely!”
“My partner and I were appalled by the misleading information given on Hotels.com. We saw a plaque at the hotel entrance that says “Four Stars 2026”, which means right now it is NOT a four-star hotel; it is HELL. I don’t understand why we were given thick blankets at the height of summer, a dusty mini fan and a mini fridge that doesn’t work. We had the WORST sleep for two nights. We couldn’t open the windows because it was noisy outside. My partner became sick and I think my cancer got worst……
“It is a self check-in hotel which you will get a link for unlock the doors, so make sure you mobile phone has enough battery (hotel has free wifi), luckily a friendly host stays there from 0800 to 2000
Very good location where inside the Bern old town, shops and supermarkets are just next to it, also close to the train station, dont miss the rooftop view!!
Bad thing is the shower water is not hot enough even turned to the highest temperature, and there are some bars/pubs nearby, quite noisy on……
“Gruyeres Rooms was a wonderful hotel! The room was huge, and I woke up to a beautiful view in the morning. It’s in the center of the village but very quiet. Plus, I missed a couple of train connections and arrived at the station down below after 10:00. I called the hotel and the manager’s brother walked me through everything. Yay!”
“The room is comfortable, and the price is fair including the breakfast. The location is great with the bus nearby to Bern Banhof and the attractions such as Rosenegarten, Bear Pit and the old town .”
"It is a self check-in hotel which you will get a link for unlock the doors, so make sure you mobile phone has enough battery (hotel has free wifi), luckily a friendly host stays there from 0800 to 2000
Very good location where inside the Bern old town, shops and supermarkets are just next to it, also close to the train station, dont miss the rooftop view!!
Bad thing is the shower water is not hot enough even turned to the highest temperature, and there are some bars/pubs nearby, quite noisy on the weekend's midnight "