Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Was the house beautiful? YesWas the house comfortable? Yes, but, Mattresses were not in several bedrooms, but we were ok with that. Our Family was very disappointed that we could not use the pool during our entire stay. It was heartbreaking to see all our neighbors having fun, and we had to tell our grandchildren the pool was not working. our calls were ignored after the first day, we never heard from anyone after they told us the homeowners had to be contacted about the problem. Was our vacation ruined? definitely Not. but it was very sad everyday to see our grandchildren not be able to enjoy themselves at the house, which was suppose to be home away from home. which was rented because of a pool. Because we wanted privacy, we rented this house. We didn't want to share our vacation with others at a regular hotel. Upon arrival, first thing we did was check the pool. When we called to report pool wasn't even running (pump) We were asked what time we got there, because it was 1 or 2 minutes before REAL check in time? When we arrived in the area we found our location and the person in charge of setting the code for the house had finished and told us we could go in. It was really a few minutes, but we were asked what time we checked in, when we called about the pool. That's the first thing we all wanted to do. It was vacation time. Very sad about this. We have young grands and teens.