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Mercure Tokyu Stay Osaka Namba

4.0 star property
Immerse in Osaka's vibrant streets or recharge at the on-site gym in this ideally situated, highly praised hotel.

Choose dates to view prices

In the heart of Osaka, Mercure Tokyu Stay Osaka Namba is a haven for shopping and relaxation. Guests can unwind at the on-site gym or indulge in local flavors at CENTRE M restaurant. With helpful staff, laundry facilities, and convenient vending machines nearby, this hotel near Dotonbori has everything you need.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room
The current price is HK$1,056
HK$1,161 total
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (with Washing Machine)

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
  • 323 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Rainfall showerhead
  • 248 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Bidet
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, 2 Single Beds (with Washing Machine)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Bidet
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room (Privilege, with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Family Room (Privilege, with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Washer/dryer
Blackout curtains
Bidet
Rainfall showerhead
  • 441 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Bidet
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

In-room safe, desk, blackout curtains, iron/ironing board

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
  • 280 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Twin Room, Non Smoking

Highlights

Air conditioning
Heating
LCD TV
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • 323 sq ft
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Premium Twin Room, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Blackout curtains
Bidet
Rainfall showerhead
Private bathroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

Bathroom

Suite, 2 Single Beds

Highlights

Air conditioning
Heating
LCD TV
Washer/dryer
Separate bedroom
Blackout curtains
Bidet
Rainfall showerhead
  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Located in Minami, a neighbourhood in Osaka, Mercure Tokyu Stay Osaka Namba is near a metro station. Namba Grand Kagetsu Theater and Osaka Castle are cultural highlights, and some of the area's popular attractions include Tennoji Zoo and Osaka Aquarium Kaiyukan. Enjoy an event or a match at Kyocera Dome Osaka, and consider making time for Universal Studios Japan—a top attraction that's not to be missed. Visit our Osaka travel guide
Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086

What's nearby

  • Amerikamura featuring a city and street scenes as well as an individual femail
    Amerikamura
    1 min walk - 0.0 km
  • Dotonbori which includes boating, a city and a river or creek
    Dotonbori
    1 min walk - 0.2 km
  • Night life at Dotonbori, Osaka with full of neon signs
    Dotonbori Glico Sign
    3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater which includes signage
    Namba Grand Kagetsu Theater
    9 min walk - 0.8 km
  • Shinsaibashi-suji Shopping Street
    1 min walk - 0.2 km

Getting around

  • Osaka-Namba Station
    6 min walk
  • Shinsaibashi Station
    7 min walk
  • Osaka (KIX-Kansai Intl.)
    59 min drive

Restaurants

  • 味穂
    1 min walk
  • polepole
    1 min walk
  • うのたけ
    1 min walk
  • Balabushka
    1 min walk
  • Slices Cafe & Bar
    1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Upscale hotel near Dotonbori
Located close to Namba Grand Kagetsu Theater and Tsutenkaku Tower, Mercure Tokyu Stay Osaka Namba provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. The on-site restaurant, CENTRE M(サントル エム), offers breakfast, lunch and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a lift and a 24-hour front desk
  • Luggage storage, a billiards/pool table and a front desk safe
  • Smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 288 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with bidets and hairdryers
  • Wardrobes/cupboards, heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

Is Mercure Tokyu Stay Osaka Namba pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 8 Mar 2026 start from HK$1,056, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Tokyu Stay Osaka Namba?

This property doesn't offer parking.

What time is check-in at Mercure Tokyu Stay Osaka Namba?

Check-in start time: 2:00 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Mercure Tokyu Stay Osaka Namba?

Checkout is at 11:00 AM.

Where is Mercure Tokyu Stay Osaka Namba located?

Located in Minami, this hotel is within a 15-minute walk of Dotonbori and Namba Grand Kagetsu Theater. Kyocera Dome Osaka and Tsutenkaku Tower are also within 2 mi (3 km). Shinsaibashi Station is 7 minutes by foot and Namba Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Tokyu Stay Osaka Namba Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 344 out of 547 reviews
Rating 8 - Good. 131 out of 547 reviews
Rating 6 - Okay. 55 out of 547 reviews
Rating 4 - Poor. 13 out of 547 reviews
Rating 2 - Terrible. 4 out of 547 reviews

Reviews

10/10 Excellent

Shane

Modern, clean,friendly staff, great location by two main train stations loved our time in this hotel
Stayed 9 nights in Jan 2026

10/10 Excellent

Johei

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice staff, light switches were in weird places
Stayed 2 nights in Feb 2026

10/10 Excellent

WILFRIDO

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the toiletries are great, daily water bottle is great, great service both room and the front desk. Great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, room was awesome… only wish could be on a higher floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Ying Lam

Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with this hotel and it offered baby bed for my 6-month old baby, the room is clean and the location of hotel is close to the train stations, the taxi station and the tourist attractions with many restaurant nearby.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, property conditions & facilities
Great location! Clean, friendly staffs
Stayed 5 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jan 2026

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay here. Traveled with my son, and we enjoyed the twin bed room with laundry. Everything was clean and enjoyed the water/tea in the room. We had no complaints and the area was walkable to the main areas. Day tour was able to pick us up from the hotel easily.
Stayed 6 nights in Jan 2026

8/10 Good

Minou

Liked: Cleanliness, amenities, property conditions & facilities
Everything was convenient, and the place was clean and welcoming.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Amazing breakfast! Love the washer/dryer in the room! It was a lifesaver with 2 kids under 6. Would highly recommend this place to other families!!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Room and the hotel were both very clean and the location is fantastic for doing day trips out of.
Stayed 7 nights in Nov 2025

10/10 Excellent

Shuqin

Liked: Cleanliness, amenities, property conditions & facilities
I was completely surprised that this hotel was located in the most bustling area of ​​Osaka, within walking distance of everything, with extremely convenient transportation, and yet the hotel itself was so quiet. The room facilities were excellent.
Stayed 3 nights in Dec 2025

8/10 Good

Terrence

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and helpful staff. Some additional lighting would be great as it was a little bit dark in the room (that's my personal voew)
Stayed 6 nights in Dec 2025

10/10 Excellent

Lauren

Amazing location, amenities including laundry machine in the room, large room. Would 100% recommend to anyone visiting Shinsaibashi & Dotonbori!!
Stayed 8 nights in Nov 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and kind.
Stayed 2 nights in Nov 2025

8/10 Good

Lee

Liked: Amenities
Great location near train station and in the Namba area. Hotel was reasonably clean, comfortable and modern. Staff where very helpful and welcoming. I would recommend staying here and return again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for us, not too far from Dontobori with lots of eatery near by, plus convenience store and just around the corner from the shopping stores. Room was clean and comfy, staff was friendly, and breakfast had a wonderful selection.
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Staff was great and very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is amazing, everything was so clean and hotel had a great vibe. Yes, the rooms are dark but it gave us a sense of cozy.
Stayed 3 nights in Oct 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to places to eat and shop
Stayed 7 nights in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were pretty small, but they were very nice. The location is excellent for proximity to Dotonbori.
Stayed 1 night in Sep 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of our Japan trip. Loved location and the places around in proximity of hotel. Room was so spacious. Staff were so friendly. Will definitely be returning.
Stayed 2 nights in Oct 2025

10/10 Excellent

francisco

Liked: Cleanliness, property conditions & facilities
Staff very helpful , the rooms are very dark need more lighting. Dry hard to see within the room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room in a good location for food, shopping, and subway station!
Stayed 4 nights in Sep 2025

6/10 Okay

valeria

Property was nice , but for the size of the rooms and poor lighting I definitely do not feel like it was worth the price. What made up for it was the proximity to the downtown and shopping locations
Stayed 2 nights in Dec 2025