"The hotel was clean, tidy, and well-maintained. The staff were incredibly friendly and helpful, making the experience even better. Would definitely recommend!"
"Location is good, many shops nearby like Primark, Boots and supermarkets, but 10 mins walk from tube. Room condition is average, no slippers provided."
"I accommodated here with my mum who's in wheelchair & I remarked our condition in the booking before checking in. However, I found the bathroom is the same as ordinary people when I saw there's a step up to the shower cubicle. As the bathroom floor doesn't have sewage, she's unable to take shower over the stays. As it's co-operated with Ibis in the same building, I'd rather go for Ibis next time as they literally provide a full accessible bathroom to us last year. Although Mercure is new renovated, I saw a group of insects gathering at a corner of the ceiling. Anyway, they rapidly arranged another room for us. Overall, their hygiene is fine in acceptable."