“The location is good and some staff were friendly, but I would like to say it’s an inn than a hotel, we were arranged at a weird room next to staff office and above breakfast kitchen, always noisy and one more point the room was only had a small skylight window and the cleaning status is pretty bad. Overall not recommended and definitely not worth a go.”
“Great service. The junior suite was spacious and charming. Plenty of room for family of 4. Restaurant recommendations were spectacular. Loved this stay”
“Excellent service and hospitality.
The Breakfast Buffet had a lot of variety and the staff is super friendly.
Reception and front desk staff are extremely helpful and could provide some excellent recommendation on where to spend your evening in Florence. Highly recommend!
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“The Diva Suite was well appointed and the AC was a welcome reprieve after walking all day in the heat! The hosts were both warm, lovely and so helpful and readily available to answer any and all queries. ”
“Spacious room with excellent sheets and towels. While it doesn't have a TV, we really didn't need it. Very good Wi-Fi. The reception has a space with coffee, cookies, biscuits, and an electric kettle, available for free use 24 hours a day. The staff was very friendly. See you soon!”
“perfect location, but not easy to find by car driving.
everything is wonderful except for first 20 minutes searching the exact location for the hotel entrance.”
“We had wonderful experiences at this hotel. The deep impression about their service and breakfast . All Staffs especially the receptionists very kind, patient , professional and helpful. The location is convenient for visiting everyplace in downtown. ”
"The room boasts a very nice design, with the balcony being a particular highlight. The staff are exceptionally helpful and friendly. Ruby Bea Florence enjoys a convenient location, making it easy to explore key attractions within a 20-minute walk. "