I was very disappointed about the beach. A lot of seaweeds, and very noisy because of truck working all day.
I couldn't hear the ocean.
Joseph
於 2025 年 7 月住了 7 晚
2/10
The description of the room on Expedia website was misleading. The description said the room cam accomodate 8 persons, while the 2 rooms with connecting door has only ONE king bed, which doesn't make any sense that 3 persons will sleep on the floor or put themselves at a risk of getting THREE rollaway beds assuming that the rooms can accomodate this huge number of beds. We were 2 families od 10 pesons, booked 2 double rooms (2 rooms each family that accomodate 16 persons).We called the hotel and they said the information on Expedia website is not correct As a consequence we had to cancel our flight, loose our vacation, lost one night (about CAD2000) and we paid for the Expedia's mistakes.
Amgad
於 2025 年 7 月住了 5 晚
8/10
All the staff were courteous and friendly at all times and any issues were resolved immediately. My family had a wonderful time. All inclusive food and drinks were great. the only issue was with the smell of the sargasso decomposing on the beach.
Pedro
於 2025 年 7 月住了 5 晚
10/10
Staff is very friendly and helpful. Plays Del Carmen is nearby and very nice. Place is very clean.
Michael
於 2025 年 7 月住了 5 晚
8/10
I appreciated the communication prior to our arrival. I was able to make a request for room type/location and depending on availability, it was approved. We also liked the size of the property, it wasn't too big or too small. Everything was within walking distance at the hotel, and simple souvenir shopping just across the street. There was ample choices for food. The entertainment staff was friendly and welcoming. There were plenty of chairs around the pool and beach accessibility.
Shannon
於 2025 年 7 月住了 4 晚
10/10
Love it was our second time staying in playacar RIU
Vanessa
於 2025 年 6 月住了 4 晚
6/10
He tenido experiencias muy positivas en otros hoteles de esta cadena por ofrecer mucha accesibilidad para personas en sillas de ruedas. En este no fue del todo positivo, ya que la habitación asignada no fue del todo adecuada y no nos dieron mucha flexibilidad de cambio por haber hecho la reserva por Expedía. Si tengo que resaltar que tienen contacto con empresa q alquila equipo, lo cual fue estupendo
Ericka
於 2025 年 6 月住了 2 晚
10/10
The RIU Playacar was safe and quiet. My family had a great time by the pool and the restaurant staff was very pleasant.
John Anthony
於 2025 年 6 月住了 3 晚
2/10
Excelente hotel., sin embargo recepción y general el personal es agresivo, no servicial, poca hospitalidad
Huitzilihuitl
於 2025 年 6 月住了 2 晚
10/10
Veronica
於 2025 年 6 月住了 6 晚
10/10
Jazmin
於 2025 年 6 月住了 7 晚
10/10
Alexander
於 2025 年 6 月住了 7 晚
2/10
To start, we weren’t given a room until well after the official check-in time. The hotel has no elevators, so be prepared to carry heavy luggage up multiple flights of stairs. The pool area was a disaster—frequent incidents with intoxicated guests vomiting in the water. Each time this happened, the pool was shut down for the entire day. Unfortunately, during our 5-day stay, we never got to use the pool at all. Overall, this was by far the worst hotel experience we’ve ever had.
Adriana
於 2025 年 6 月住了 5 晚
2/10
Food was terrible
Paul
於 2025 年 6 月住了 4 晚
10/10
Everything was perfect from the checking in to the checkout! Making plans to return in April.
Richard
於 2025 年 6 月住了 6 晚
8/10
Ralitsa
於 2025 年 6 月住了 4 晚
6/10
Chester
於 2025 年 6 月住了 4 晚
10/10
Nice place to stay
Alejandro
於 2025 年 6 月住了 7 晚
8/10
Beach is wonderful but there isn't enough places with shade. Ground property was clean everyday. Dining options with many different choices.
We want to say thank you to Samuel for helping us to choose the comfortable room.
jurij
於 2025 年 5 月住了 11 晚
8/10
Es un hotel en el que no se encuentran facilidades para personas adultas mayores o discapacidad. Las distancias de habitaciones a albercas y playa son lejos. Medios de traslado para lo
Mismo no nos enteramos
sandra
於 2025 年 5 月住了 3 晚
8/10
.
Tony
於 2025 年 5 月住了 3 晚
8/10
I thought the resort was good. The staff was amazing but I did find that the food at the Asian and Italian restaurants were sub par. The Mexican restaurant was good and the buffets were decent. The steak house was absolutely amazing the first time I went but the 2nd time was not good at all so consistency needs to be looked at. Overall, I had a great time with friends and I would go back for the price
Jason
於 2025 年 5 月住了 4 晚
10/10
Excellent service! Beautiful surroundings will definitely visit again
Sheilah
於 2025 年 5 月住了 4 晚
6/10
I was very disappointed of how the property has change from last time I was there 4 years ago
Specially the gym missing weights equipment old