Punta Sam Waterpark Hotels

"The room was clean and felt very spacious. Our room had a great location, close to the kids pool. The staff were friendly, asked if I need anything before I even knew I needed something. We met no pushy sales people. The food was good at the buffet and the restaurants. The resort and staff were very family friendly. When our daughter couldn't participate in an activity one of the staff members chased us down and suggested an alternative for her. The kids pool was so warm and sheltered from the wind. The icecream / coffee shop was a favourite. The pool side lounge chairs were often full but we could usually find couple if we walked to another pool. The evening shows were amazing! We had a great trip!!"

"We had an excellent stay and couldn’t be more impressed. The resort’s app was incredibly effective for quickly locating open restaurants, bars, and activities—super convenient throughout the day. The Imagine Club was a huge value for our family, giving our kid a fun, safe place to play and socialize while we enjoyed some downtime. Food and drink services everywhere and even on the beach were prompt and delicious, the Mexican-themed day at the theater was a highlight, and 24/7 room service was consistently fast and well-prepared. Concierge services were outstanding, with a cab to town arranged quickly and effortlessly, and airport transportation to and from the hotel was perfectly organized and on point. Most of all, the staff stood out—cleanliness was top-notch, and whenever we needed anything, the team was efficient, friendly, and eager to help. Highly recommended and definitely going back soon."