Westerham Quebec House Hotels

"Please clean the rooms and change the soaps"

"Convenient Clean Hotel Near East Croydon Station."

"The room was beautifully clean and decorated well and had an en-suite bathroom and toilet. Very happy with the room and amenities. Unfortunately the owner had forgotten we were coming even though I had phoned her the night before. We arrived and spent 15 minutes in the dark and cold (3C) knocking on the door . No answer. No lights on. I tried ringing the mobile number 7x. Eventually it was picked up - she was at the gym! She told us how to get in, which was a relief as we were just about to go...

"Rusty microwave, plastic chairs and mattress well used with dip in the middle "

"Bed and heard board broken. Old mattress so felt every spring. Bathroom was discussing. Dried up food on the floor. Wire showing where it should have a case. Worst night sleep. Worst hotel I have ever stayed in. "

"Location, staff, excellent. Bathroom needed lots of attention"

"It was a nice place to stay if you’re attending an event. However, the beds were quite squeaky and wobbly. Also, the check-out door was locked, which made it difficult to return the key normally; a key box would be a good idea. Overall, it was relatively quiet, and I appreciated the back entrance for after-hours access."

"Staff were helpful and friendly but property is very tired. Paint is peeling in bathrooms and bedroom, and the room smelt slightly damp. There were no electric sockets near headboard, we needed an extension cable running across the room. Corridor was in severe need of vaccuming. The property needs redecorating and deep cleaning."

"Unable to check in and spent hours infront of property. Sent ID's to complete check in procedure only to be told no rooms available. Also address is not correct and you will be taken to an office and not an apartment. BE CAREFUL "