Tower Isle Reggae Beach Hotels

"This hotel was not as Jamaican friendly/ catered much for authentic Jamaicans based on my experience. As an authentic Jamaican back home to vacation , the food was trash! Unfortunately that is what I was looking forward to the most. The beef served one of those nights was so tough, oh my gosh! Customer service for the most part was good. A young lady by the vegetarian bar was rude one day, not in what she said, but with her tone, and mannerism. It is good that the hotel has many activities planned daily, some of which I did enjoy. However, night life is mostly catered for the older population. This destination is for older white caucasians. There are a few restaurants on this property which my partner and I did sign up for: the only one we tried was the one in the sea( not remembering the name), nothing great about the food, and I felt this dining was rushed, so we just wasn’t interested in trying the others. I had hair services done here, ridiculously expensive, not worth it, well wasn’t for me! Maybe if your Caucasian it will be though, I observed they use their more skilled people to facilitate those requests. Five stars to housekeeping, checking in /out service, dance class team, ladies whom did the massage, front desk ladies at the spa…. that nice lady whom took the extra time to see if my partner and I wanted the massage done together as it was booked separately. "

"The house was clean and comfortable. The cove was an absolute delight; peaceful and private. Serenity offered a private, quiet environment for me and my family to enjoy. ** Please note, we had issues with the Internet at the resort and the serenity staff response was timely and considerate, even providing an alternative until the issue was fixed*** "

"Great property with spacious living area, updated kitchen, two bedroom and two bathrooms. The pools are just a few steps off of balcony of this ground floor ocean front unit. Host was very accomodating and communicative throughout our stay."

"The host was most helpful and responsive.The housekeeper was excellent.However, the cable TV was not available the entire trip and there appeared to be no urgency to address. The property manager has been coming to assist and to date, we have returned home, and the property manager has not yet visited, and we had no cable the entire trip."

"This was one of our best VRBO stays with plenty of optional activities due to its location.Facilities were as advertised and our host was very accommodating in providing efficient and constructive directions and instructions.I would recommend this as a must stay, it being a great value for the spaces and comfort.We look forward to a return visit."

"Our stay was wonderful. Host Shelly-Ann was attentive and responsive and surprised us with an anniversary treat - a thoughtful gesture. The property is exactly as seen in the pictures; clean, comfortable and well-stocked with vacation ‘extras’. Location is great and direct views of the sea are amazing! On-site security was helpful and accommodating. The pool water was a bit too cold for us and there was some intermittent internet access. But we enjoyed our 5-day stay in this well-kept hidden jewel."