Handpicked Hotels Royal Tunbridge Wells hotels

"The receptionist was excellent, very helpful couldn’t do enough for you. However the bar staff was rude, ignored me, whilst waiting to be served for food and drink. When he did serve me he forgot he was serving me and served someone else, I had to call him back to finish my order. The food was awful the chips were half cooked, the fish was all batter and no fish. Wouldn’t have food at your hotel again. Thanks "

"Great location "

"Great spacious room lovely breakfast excellent gym and pool facilities "

"The hotel was very close to the airport, just a few minutes on the bus and check out was quick and friendly. Rooms were very clean. However, the fire alarm went off at 3.30am, and the staff on the check out desk didn’t seem particularly concerned or bothered about this when I told him it had woken us up and ruined our sleep. A bit of a disappointing end to our stay. "

"Excellent place to stay for convenience to Gatwick. Clean rooms, spacious areas and great food selections."

"A/C was very good."

"At check-in they lost our luggage. It had been put in storage on arrival as our room wasn't ready. Then, on our return they couldn't find it, the receptionist said he would have to check CCTV, to see if we had actually brought it in as though he didn't believe us.. They later found it in another storage area but no apology."

"The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money."

" will never stay at this place again I hope this helps "