The room was clean and functional.
Generally the whole building needs updating looks a bit tired.
Richard
於 2025 年 6 月住了 1 晚
6/10 一般
Sugathan
2025 年 6 月 3 日
讚好:整潔度和職員與服務
不滿:住宿狀況
Great staff. Attentive service. But needs a refurbishment though.
Sugathan
於 2025 年 5 月住了 3 晚
10/10 優異
Stephan
2025 年 5 月 28 日
讚好:整潔度和住宿狀況
Unbeknownst to us, we were upgraded to a very specious, well kept room that we felt very comfortable in. The breakfast included was also a surprise and very good. We appreciated the sincerity of those who were so helpful to us during our stay.
Stephan
於 2025 年 5 月住了 2 晚
8/10 不錯
Mark (Brighton)
2025 年 5 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location for everywhere I was going to. Informative and good service. Comfortable and quiet room. Interesting shower gel.
Mark
於 2025 年 5 月住了 1 晚
6/10 一般
Patricia
2025 年 5 月 9 日
讚好:整潔度和職員與服務
I needed parking and the hotel has a free parking facility for its clients, a big plus. The staff was friendly and cooperative. The breakfast was as hearty as you wish it to be and service was prompt. The central location of the hotel was ideal.
This quaint old-fashioned hotel does not have an elevator but knowing this in advance helps. There were no toiletries -minor inconvenience. The price was reasonable and the room and bedding clean. I had no need for any of its other services. If I had to return to the area, I would be content to stay there again.
Patricia
於 2025 年 4 月住了 3 晚
8/10 不錯
John
2025 年 4 月 30 日
讚好:整潔度、職員與服務和住宿狀況
Good position in the town and very good value for money. Good atmosphere.
John
於 2025 年 4 月住了 1 晚
8/10 不錯
sinead
2025 年 4 月 22 日
讚好:整潔度、職員與服務和住宿狀況
My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift.
Staff were friendly and helpful.
sinead
於 2025 年 4 月住了 5 晚
10/10 優異
Sebastian
2025 年 4 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vi blev positivt överraskade när vi blev "uppgraderade" till ett lite större rum i en annan byggnad. Tillmötesgående personal.
Sebastian
於 2025 年 4 月住了 5 晚
8/10 不錯
Steven
家人同遊
2025 年 4 月 17 日
讚好:職員與服務和客房舒適度
Russell Hotel
Excellent situation only 2 minutes walk from the town centre with free onsite parking. The staff are friendly with excellent service during breakfast time. The rooms are comfortable, if a little dated and the whole place would benefit from being freshly decorated. This is only a minor issue and I would happily stay there again in the future.
Steven
於 2025 年 4 月住了 2 晚
10/10 優異
Tamara
商務旅客
2025 年 4 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent for work trips.
Really pleased with my stay. Would highly recommend.
Tamara
於 2025 年 4 月住了 4 晚
4/10 欠佳
Pranav
商務旅客
2025 年 4 月 9 日
讚好:整潔度
不滿:職員與服務和住宿狀況
Stayed here for two nights.
Cons -
- No lift.
- No concierge
- Food is average at best.
- Shoddy looking rooms and furniture.
- Overpriced
- Noise from neighbouring rooms very audiable in your room
- Poorly lit/Dim lighting
Pros -
- Close to town centre and railway station
- Quiet surrounding
Wouldn't rebook unless I really had to.
Pranav
於 2025 年 4 月住了 2 晚
6/10 一般
Kenneth
伴侶同遊
2025 年 4 月 3 日
讚好:職員與服務
Shower didn't work
Kenneth
於 2025 年 3 月住了 1 晚
6/10 一般
Christopher
多人同遊
2025 年 3 月 31 日
不滿:住宿狀況
Cheap, rooms were very dated I was expecting to see Rigsby in the hotel. Other clientele in the hotel were something to be desired but not hotels fault.
Christopher
於 2025 年 2 月住了 1 晚
8/10 不錯
Chris
商務旅客
2025 年 3 月 6 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Working in the area
Nice budget hotel, close to my job and also very close (5 min walk) to the town centre.
The room was very spacious although dated in decor and furniture.
Temperature control was good and the en suite facilities were very good.
The staff were pleasant and helpful.
The breakfast was very good, freshly cooked rather than warmed up buffet style which was much better.
I think the only negative was the tiny TV at the far end of the room 📺🤔
Chris
於 2025 年 3 月住了 1 晚
10/10 優異
Michael
2025 年 2 月 22 日
讚好:整潔度、住宿狀況和客房舒適度
The Russell Hotel
The Russell Hotel is a good place to stay very close to Royal Tunbridge Wells amenities and attractions.
We stayed here because we were going on the Spa Valley Railway Cheese Train on the Saturday afternoon and the hotel was an close enough to walk everywhere.
Michael
於 2025 年 2 月住了 2 晚
10/10 優異
Fiona
商務旅客
2025 年 2 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
I would highly recommend staying at the Russell Hotel. It is situated just minutes from the town centre. The staff are warm and welcoming and helpful. The room and bathroom were both spotless. The bed was comfortable and made with crisp, cotton sheets. I enjoyed a good nights sleep. Breakfast was beautifully cooked and delicious.
Fiona
於 2025 年 2 月住了 1 晚
10/10 優異
Christopher
伴侶同遊
2025 年 2 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Staff were friendly and helpful, nothing was too much trouble. Clean room, with all the facilities you might expect. Excellent breakfast
Christopher
於 2025 年 2 月住了 2 晚
6/10 一般
Leigh
多人同遊
2025 年 2 月 15 日
讚好:職員與服務
不滿:住宿狀況
Great staff
The hotel/rooms are very dated and tired but……the bed linen, towels and bathroom were clean and fresh.
The staff are amazing, friendly, chatty and went above and beyond to accommodate our stay. Great breakfast too
Leigh
於 2025 年 2 月住了 1 晚
10/10 優異
JESUS
2025 年 2 月 10 日
讚好:整潔度、職員與服務和客房舒適度
JESUS
於 2024 年 12 月住了 4 晚
10/10 優異
Alex
商務旅客
2025 年 2 月 8 日
Great Value Hotel.....5 stars
Great breakfast.
Very comfortable and clean room.
Staff were very helpful and friendly.
Great value and would highly recommend...5 stars.
Alex
於 2025 年 2 月住了 1 晚
6/10 一般
真實旅客
2025 年 2 月 3 日
讚好:整潔度和職員與服務
This is a lovely old Victorian building, quote central in Tunbridge Wells, the rooms were small, but clean and warm. The staff were all very nice and friendly, accommodating and helpful. The breakfast was good, nothing fancy but nice nonetheless.
The bed wasn't very comfortable and the TV was tiny.
The whole place seemed somewhat faded and a bit tatty, definitely very dated (the bathrooms and furnishings especially), but it was adequate for a couple of nights.
真實旅客
於 2025 年 1 月住了 2 晚
8/10 不錯
Sheila
2025 年 1 月 26 日
讚好:整潔度、住宿狀況和客房舒適度
Sheila
於 2025 年 1 月住了 3 晚
10/10 優異
David
2025 年 1 月 16 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Really enjoyable stay
V friendly and welcoming. Good value for money. Great breakfast.
David
於 2025 年 1 月住了 1 晚
8/10 不錯
Isabelle
家人同遊
2024 年 12 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice cosy English hotel.
Third time using this hotel, staff are friendly and eager to help. The property is a typical old English hotel with no elevator but has a cosy feel of which my family enjoyed on all three stays.